Contracts Manager

At SHL Group Services Ltd, we are trusted across industries for delivering safe, dependable, and high-quality scaffolding solutions. Our reputation is built on professionalism, performance, and a deep commitment to investing in our people.

We are now seeking an experienced Contracts Manager to lead and oversee key projects. If you are driven by quality, passionate about safety, and ready to elevate your career, we want to hear from you.

In this high-responsibility role reporting directly to the Operations Director, you will be at the heart of our operations—driving efficiency, enhancing productivity, and ensuring our health and safety standards remain industry-leading. You will also play a vital role in building and retaining a skilled, motivated team, fostering a culture of morale, accountability, and excellence across every project.

Key Responsibilities:

Project Management

• Lead scaffolding contracts from tender award to final account.
• Develop implementation plans, method statements, risk assessments, and timelines.
• Allocate labour based on programme needs and budget targets.
• Ensure projects are delivered on time, within budget, and to SHL's quality standards.
• Manage handover procedures and maintain documentation via IMS and other systems.
• Prepare and issue scaffold design briefs to third-party designers.

Client Relations

• Serve as the main point of contact for clients.
• Attend client meetings, site inspections, and progress reviews.
• Build strong relationships and identify opportunities for business growth.

Health, Safety & Compliance

• Champion a safety-first culture aligned with NASC TG20 and SG4 standards.
• Conduct site audits, toolbox talks, and inspections.
• Collaborate with the HSE team to investigate incidents and maintain site safety.
• Ensure compliance with scaffold designs and method statements.
• Support mental health and wellbeing initiatives across teams.

Commercial & Financial Management

• Monitor financial performance and control costs.
• Prepare valuations, payment applications, and final accounts.
• Price project variations ahead of valuation dates.
• Ensure proper documentation for additional works.
• Assist with commercial settlements and protect SHL's interests.

Team Leadership & Development

• Lead Project Managers, supervisors, chargehands, and scaffolders.
• Mentor and develop site leaders for effective project delivery.
• Review wage structures and align with performance and industry benchmarks.
• Recruit and onboard scaffolding staff as needed.
• Identify training needs and coordinate with the Operations team to ensure certifications are current.
• Foster open communication and psychological safety.

Resource & Logistics Management

• Organise daily labour and logistics; maintain updated schedules.
• Oversee material deliveries and scaffold stock across sites.
• Coordinate closely with Yard and Procurement teams.

Reporting & Administration

• Provide regular updates and reports to senior management.
• Track and report project KPIs.
• Conduct quality checks on site documentation for compliance.

General Duties

• Attend internal meetings and support business development.
• Provide management cover during holidays and absences.
• Take ownership of your professional development and annual objectives.

Person Specification

• Calm under pressure with a proactive, positive mindset.
• Strong leadership and team-building skills.
• Excellent planning, organisation, and strategic thinking.
• High-level communication skills across all audiences.
• Commercially aware with a focus on business objectives.
• Problem-solver with a drive for continuous improvement.
• Confident in managing conflict and difficult conversations.
• An initiative-taking, can-do attitude with the ability to work independently and collaboratively.

Qualifications

Essential:

• CISRS Scaffold Supervisor Card (minimum)
• SMSTS Certification
• First Aid at Work
• Full UK Driving Licence

Desirable:

• Advanced Scaffolder Card or CISRS Manager Card
• Temporary Works Supervisor/Coordinator
• IOSH Managing Safely or NEBOSH General Certificate

Experience & Skills

Essential:

• 5+ years in scaffolding project or contract management
• Deep knowledge of NASC TG20, SG4 standards
• Experience managing multiple projects in construction or industrial sectors
• Proven financial management: valuations, variations, final accounts
• Strong leadership of operational teams
• Experience with scaffold design briefs
• Track record of maintaining high health and safety standards

Skills:

• Leadership and people management
• Commercial and contract awareness
• Planning, organisation, and time management
• Confident communicator at all levels
• Ability to interpret technical drawings and scaffold designs
• IT literate (Microsoft Office, project tools, IMS systems)

What we Offer:

· Salary up to £80,000 DOE

· Discretionary company performance-related bonus scheme

· 30 day's paid holiday

· Company Vehicle

· Employee Assistance Programme (EAP)

· Career Development: Opportunities for continuous professional development and progression within a growing business

To Apply: Please submit your CV to detailing your experience in the sector and your success in managing multiple projects.

Job Type: Full-time

Pay: Up to £80,000.00 per year

Benefits:

• Company car
• Company events
• Employee discount
• Health & wellbeing programme
• On-site parking

Work Location: In person