Contract Support Manager

About Us

Sanper Civils and Pipeline Engineering (Scape), part of the Sanper Holdings Group, delivers safe and reliable gas replacement and infrastructure works, focusing on the delivery of future-proof installations.

We are committed to excellence, compliance, and continuous improvement, and we are seeking a Contract Support Manager to strengthen and support our growing team of operatives and managers.

Job Purpose

The Contract Support Manager plays a key role in supporting operational delivery and site teams by ensuring effective communication, organisation, and compliance across all active contracts.

In addition to providing essential administrative and coordination support, this role will be instrumental in developing the Colchester office function, including recruiting and managing a small team of office-based coordinators as the business continues to expand.

This position is well suited to someone who is self-sufficient, highly organised, and enjoys taking on challenges in a fast-paced operational environment.

Key Responsibilities

Team & Leadership

• Support the future development and growth of the Colchester office support function.
• Assist with the recruitment and onboarding of new office-based coordinators.
• Lead, mentor and manage the coordinators once in post, overseeing their day-to-day workload and performance.
• Promote collaboration, accountability, and a positive team culture.

Contract & Operational Support

• Assist in the day-to-day management and coordination of contracts to ensure smooth operations.
• Manage and maintain contract documentation, ensuring compliance with company and client requirements.
• Support continuous improvement initiatives across operational processes.

Systems & Data Management

• Manage and update in-house systems such as Ctrl Hub, , and Microsoft Excel to ensure accurate record keeping.
• Maintain the team training matrix, tracking certifications, renewals, and expirations.
• Keep updated with team plant allocations, work dates, and daily vehicle checks (PUWER compliance).
• Maintain and update the permit spreadsheet, ensuring documentation is accurate and compliant.

Procurement & Stock Control

• Order and coordinate materials required for daily operations.
• Maintain PPE stock levels and manage small tooling requirements.
• Monitor and report on diesel card usage.

Onboarding & Compliance

• Support the onboarding process for new employees, ensuring all documentation and system access are in place.
• Manage insurances and accreditations, ensuring renewals are tracked and maintained.
• Book required training courses (e.g. SHEA Gas) and maintain training compliance records.
• Oversee the closing of reinstatement measures in line with contract requirements.

General Administration

• Provide general administrative and coordination support to the operational and management teams.
• Assist with reporting, correspondence, and communication between internal teams, contractors, and clients.

Required Skills & Experience

• Strong IT proficiency, particularly with Microsoft Office (Excel essential).
• Previous experience in an administrative, operational, or contract support role.
• Experience in team coordination or line management is advantageous, or readiness to step into a leadership role.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong communication and interpersonal skills with a proactive, team-focused attitude.
• Knowledge of the gas, utilities, or civil engineering sector is preferred but not essential—training will be provided.
• Self-motivated, able to work independently, and confident in managing responsibilities proactively.

What We Offer

• Competitive salary: £40,000 – £45,000
• Fixed full-time working hours: Monday to Friday, 8:00am – 5:00pm
• Opportunity to build and lead a new office coordination team as the business grows
• Pension scheme and holiday entitlement
• Ongoing professional development and training support

Job Types: Full-time, Part-time

Pay: £40,000.00-£45,000.00 per year

Expected hours: 40 per week

Benefits:

• Company pension
• On-site parking

Work Location: In person