Senior Case Manager

3 days ago

Sydney CBD, New South Wales, United Kingdom Internal Job Search Full time

Location: Sydney CBD + Hybrid
Employment Type: Full-time (35-hour week) or Part-time (3–4 days)

Why Guild?

At Guild we thrive together, creating work that fits life. Our people connect with purpose, embrace challenges, learn from each other and care deeply for customers and communities. Some other reasons to join Guild are:

  • A shorter working week of 35 hours with a full-time salary (that's almost 4 extra weeks off across the year compared to a standard 38-hour week)
  • Hybrid flexibility: 2 days in our central Sydney CBD office and the rest from home
  • Part-time options available if that's what you are looking for (3–4 days) to suit your lifestyle
  • A collaborative close-knit team where your voice matters
  • Exposure to other teams like Account Managers with no silos
  • Performance bonus: Short-term incentive paid annually up to 8% of your salary
  • Additional incentive available for high-performing talent upon successful completion of the probation period
  • Recognition culture: Our Workers Compensation Remediation Team recently won Guild's CEO Award for driving impactful change

What You'll Do

  • Manage workers compensation cases with empathy and professionalism
  • Collaborate across teams to deliver exceptional outcomes
  • Contribute to process improvements and sustainable change
  • Targeting caseloads of 45–50 claims per portfolio
  • Work with purpose and learn from a team that shares knowledge and supports each other

What We're Looking For

  • Senior Case Manager: Experienced in complex case management and mentoring others
  • Case Manager: Solid experience in workers compensation case management
  • Strong communication and problem-solving skills
  • A team player who thrives in a collaborative environment

(That's it, no laundry list of requirements)

Who are we?

Guild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals. Every claim you manage helps someone rebuild their life and return to work. That's how we make a real difference by supporting the people our communities rely on. For over 60 years, we've been providing exceptional products, services, and unparalleled customer experiences driven by a genuine care for our clients' professional and financial well-being. With over 140 industry partnerships and 80,000 customers nationally, we are uniquely positioned to offer insurance our customers can depend on.

Ready to join a team that values balance, flexibility and impact?

Guild Group is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and treat our people and clients with fairness, dignity, and respect.

Apply now and discover why Guild is different.
At Guild, we thrive together. United by purpose, learning from each other and caring genuinely for our people and customers.

If you have any questions, please email Sandra at Please do not apply via email

Let's thrive together

  • Regional Manager

    2 weeks ago

    Sydney CBD, New South Wales, United Kingdom Bed Bath N' Table Full time £80,000 - £120,000 per year

    Regional Manager | NSWJob no: 500746Work type: Full Time - SalariedStore/Office: National OperationsCategories: Retail Management, Senior Management ABOUT USAt Bed Bath N' Table we are in the business of helping our customers to turn their houses into homes where they can create wonderful and lasting memories with family and friends. A true Australian owned...

  • Eoi - Senior Project Engineers - Australia

    2 weeks ago

    Sydney, United Kingdom Resource Services Group X Pty Ltd Full time

    **EOI - Senior Project Engineers - Australia** **The Company**: Resource Services Group X is a leading provider of innovative, integrated ME&I solutions. RSGx provide integrated Mechanical and Electrical solutions throughout the entire project lifecycle. Our mission is to partner our clients to provide the best solutionpossible on their project to ensure...

  • Product and Technical Lead

    5 days ago

    Sydney (CBD), Melbourne (CBD) - New South Wales, United Kingdom Guild Group Full time

    Thrive Together at Guild InsuranceAbout Guild InsuranceGuild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals. For over 60 years, we have delivered exceptional products and services driven by genuine care for our clients' professional and financial wellbeing. With over 140 industry partnerships and 80,000...

  • Product and Technical Lead

    5 days ago

    Sydney (CBD), Melbourne (CBD) - New South Wales, United Kingdom Internal Job Search Full time

    Thrive Together at Guild InsuranceAbout Guild InsuranceGuild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals. For over 60 years, we have delivered exceptional products and services driven by genuine care for our clients' professional and financial wellbeing. With over 140 industry partnerships and 80,000...

  • Numerous Roles! Project Management

    2 weeks ago

    Sydney, United Kingdom Donald Cant Watts Corke Full time

    **LIVE THE DREAM OF WORKING AND LIVING IN THE WARMER CLIMATE OF AUSTRALIA!** Donald Cant Watts Corke (DCWC) has a range of job opportunities for high quality professionals in **project management, quantity surveying and infrastructure** currently available across Australia. You will work within various sectors including Aviation, Health, Education, Roads &...

  • Graduate Recruitment Consultant

    2 weeks ago

    Sydney, United Kingdom Buchanan Search Full time

    If you’re an **energetic** recent graduate searching for a role which will allow you the platform to **grow your career** and make it your own, look no further. This specialist Recruitment opportunity is within the **rocketing** Audit, Risk Management and Compliance market, in a firm looking to grow exceptionally in the next year - expanding their offices...

  • Graduate Recruitment Consultant

    2 weeks ago

    Sydney, United Kingdom Buchanan Search Full time

    If you’re an **energetic** recent graduate searching for a role which will allow you the platform to **grow your career** and make it your own, look no further. This specialist Recruitment opportunity is within the **rocketing** Audit, Risk Management and Compliance market, in a firm looking to grow exceptionally in the next year - expanding their offices...

  • Graduate Recruitment Consultant

    7 days ago

    Sydney, United Kingdom Buchanan Search Full time

    If you’re an **energetic** recent graduate searching for a role which will allow you the platform to **grow your career** and make it your own, look no further This specialist Recruitment opportunity is within the **rocketing** Audit, Risk Management and Compliance market, in a firm looking to grow exceptionally in the next year - expanding their offices...

  • Management Accountant

    2 weeks ago

    North Sydney Council, United Kingdom Compass Full time £60,000 - £80,000 per year

    Description About Zurich Cover-MoreZurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travellers every year, making sure we are there every step of their...

  • Resident Doctor Oncology

    7 days ago

    LOC at Sydney Street, United Kingdom HCA Healthcare Full time £60,000 - £120,000 per year

    Position: Resident Doctor – OncologyLocation: London | Facility: Leaders in Oncology Care, Harley St.Contract Type: Full-time or Part-timeShifts: (Monday - Friday: operational hours mostly 8-6pm or 10 – 8pm).Salary: Highly competitive, plus exceptional benefitsAbout the Role:We are seeking a dedicated Resident Doctor in Oncology to join the expert...

  • Store Manager

    5 days ago

    NEW SOUTH WALES - NSW - North & North West Sydney, United Kingdom Bed Bath N' Table Full time

    Store Manager | Chatswood WestfieldJob no: 499988Work type: Full Time - SalariedStore/Office: NSW Chatswood WestfieldCategories: Retail ManagementWHO WE AREBed Bath N' Table is an Australian owned family run business where helping our customers to create their dream home is our specialty and our passion. With over 180 stores in every state and territory of...