Internal Communications Manager, Digital Transformation

Job Description
Internal Communications Manager, Digital Transformation
Location: Bristol, London or Edinburgh (Hybrid)
This is a fixed term contract for 24 months
In this position, you'll be based at our Bristol, London or Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at

We give you a world of potential
At Computershare, we're passionate about unlocking potential – our clients', our people's, and of course, our own. The purpose of the Corporate Communications team is to champion and unite Computershare's culture, reputation, and brand internally and externally. Join our vibrant Internal Communications team and play a key role in championing and uniting our culture, reputation, and brand.

A role you will love
The role of Digital Transformation Internal Communications Manager is the opportunity for a dynamic self-starter to make their mark. You'll create and drive the internal communications for Voyager, our multi-year digital transformation program, creating compelling content to keep employees engaged and informed about the exciting digital and service improvements we're creating. You'll also partner with senior executives to craft employee communication strategies and manage engagement for the Global Chief Operating Office (GCOO) business team of 2,500 global operational, technology and project management employees.

Key Responsibilities

• Create and manage internal communication plans for the Voyager digital transformation project and GCOO employee engagement.
• Personally create and deliver high quality content through a range of communication channels, including emails, SharePoint articles, videos, town halls and presentations. Content should be engaging, relevant, and in line with corporate branding and communications guidelines. Note: in-house design resource is available for graphic design and video production.
• Maintain strong relationships with key business partners, providing strategic communication advice.

What will you bring to the role?
We're looking for an experienced, stakeholder-focused candidate with significant commercial experience in delivering effective internal communications campaigns. From AI to contact centre processes to IT architecture, you will have the ability to quickly get up to speed with the many aspects of the Voyager program, to find and create a pipeline of engaging and accurate stories for our employees.

You'll be working with numerous senior stakeholders, therefore a natural aptitude for building and managing relationships is required.

Key attributes

• Significant experience in Internal and/or Change Communications, ideally within financial/professional services or technology.
• A proven track record of delivering regular, high-quality communications across various channels.
• Extensive experience in partnering with senior business stakeholders.
• Strong project management and time management skills with the ability to manage multiple projects concurrently.
• Excellent written and verbal communication skills, using strong copywriting skills to transform complex source material into clear, concise, and engaging communications.
• Strong PowerPoint skills, to create creative, on-brand and compelling presentations for employee events.
• Experience of working in a global environment – virtually, in the office and across time zones.
• The ability to work effectively and decisively with different teams, including Product, Technology, and Marketing

Rewards designed for you
Flexible work
to help you find the best balance between work and lifestyle.

Health and wellbeing
rewards that can be tailored to support you and your family.

Invest in our business
by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards
ranging from recognition awards and team get togethers to helping you invest in your future.

And more
. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit .

About Us
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit for further information.

About The Team
Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.