Band 4 Rapid Response Support Worker

Job Introduction
As a Band 4 practitioner within our Community Rapid Response Team, you'll support the delivery of timely, effective rehabilitation and short-term interventions for adults in their own homes.

Your role directly contributes to reducing unnecessary hospital admissions and enabling a safe, supported discharge. You'll be working both autonomously and within a multidisciplinary team to carry out delegated assessments, deliver goal-focused interventions, and monitor patient progress.

You'll be equipped with a tablet device to work efficiently in the community, ensuring you can deliver responsive, patient-centred care wherever it's needed.

Main Responsibility
As a Band 4 Rapid Response Assistant Practitioner, you will:

• Work proactively as part of the multidisciplinary team (MDT)—including nurses, occupational therapists, physiotherapists, GPs and acute hospital colleagues—to deliver high-quality community-based care.
• Carry out delegated assessments, including basic functional assessments and observation-based clinical information gathering, feeding back findings to registered clinicians.
• Contribute to the planning, delivery and review of individual rehabilitation programmes under the guidance of registered professionals.
• Provide short-term rapid response interventions for patients referred via the Discharge to Assess (D2A) pathway and the 2-hour community response standard.
• Support the completion of the Trusted Assessor process (and undertake full training when available), enabling timely and safe provision of equipment and adaptations.
• Deliver and promote a high standard of rehabilitation, focusing on mobility, safety, confidence and independence with daily living tasks.
• Work autonomously within the scope of the role, prioritising workload, recognising changes in patient presentation, and escalating concerns appropriately.
• Use initiative to contribute to the smooth running of the service — including administrative tasks, equipment checks, communication with families, and supporting team organisation.
• Maintain accurate clinical records using digital systems and contribute to MDT discussions and decision-making.

The Ideal Candidate
We're looking for someone who brings:

• An NVQ Level 3 in Health and Social Care (or equivalent) PLUS relevant experience, with a willingness to complete Level 4 modules or Assistant Practitioner development where required.
• Strong communication, problem-solving and organisational skills.
• Experience delivering clinical or therapeutic interventions in a community, acute, or rehabilitation setting.
• Confidence working both independently and as part of a multidisciplinary team.
• A flexible, proactive approach, ensuring every patient receives a safe, positive experience.
• A full driving licence and access to a car, enabling travel across the community.
• Confidence using digital systems, including Microsoft Office and clinical records platforms.

Package Description
*Package Description*
As a Band 4 Rapid Response Assistant Practitioner, you'll play a key role in delivering high-quality community-based rehabilitation as part of our Rapid Response Team.

You'll feel valued within HCRG Care Group and receive access to a range of exclusive rewards and benefits, including:

• Salary: AFC Band 4 with access to our Group Pension
• Complimentary tea, coffee and milk at your base
• My Reward Hub membership with discounts, cashback and voucher offers
• Wages on demand to support unexpected expenses without high interest fees
• Support for your mental and physical wellbeing, including counselling, trauma support, legal/financial guidance, coaching and wellbeing resources
• Access to eLearning, structured career pathways and CPD through our 'Outstanding' Learning Enterprise
• A culture where your ideas drive innovation — supported by £100,000 of ring-fenced innovation funding annually
• The pride of working in an organisation where most services are rated Good or Outstanding by the CQC

About The Company
We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.

As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you'll work for is part of HCRG Care Group Holdings Limited and by applying for this job we'll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.