Field Account Manager
7 days ago
Company Description
Our vision at AA Cars is to ensure that everyone looking to buy a used car can do so with confidence, thanks to the products and services provided by the AA, the UK's most trusted brand. Our mission is to deliver exceptional service to our valued network of car and van dealers. This is achieved through the dedication of our fantastic, hard-working team, whom we continually invest in and develop. We believe in creating a comfortable environment for everyone, promoting transparency and ensuring the trust of our team and customers.
Role Description
This is a full-time remote role for a Field Account Manager. The Field Account Manager will be responsible for managing and maintaining relationships with car and van dealers, providing exceptional customer service, and identifying new business opportunities. The role also involves conducting regular field visits, ensuring dealers are well-supported and meeting their business needs. Additionally, the Field Account Manager will collaborate with other departments to enhance customer experience and support business growth.
Qualifications
- Strong communication, negotiation, and interpersonal skills
- Experience in account management and customer service
- Ability to conduct field visits and manage a remote working environment effectively
- Proficiency in using CRM software and other business tools
- Ability to work both independently and collaboratively in a team
- Knowledge of the automotive industry is a plus
- Bachelor's degree in Business, Marketing, or a related field is preferred
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