Business Operations Manager

6 days ago


London, Greater London, United Kingdom PayPal Full time £60,000 - £120,000 per year

Identify issues and recommend best practices for the administration of legal entities and subsidiaries. Lead functional projects and programs that contribute to business or process improvements. Analyze business trends to inform decision-making and enhance operational effectiveness. Collaborate with internal stakeholders to ensure compliance with legal and regulatory requirements. Oversee the maintenance of accurate corporate records and documentation. Business Plan: Support the planning, development and monitoring of the annual PPUK Regulatory Business Plan (through Product, Regulatory/remediation, Risk and Customer) MI dashboards. Media: in collaboration with Corp Comms and Marketing, proactively create relevant internal and external content for the UK CEO (with respect to customer innovation, colleague achievements, community impact, new hiring, etc) and respond to adverse media events. Colleague Engagement: own the creation of the agenda for the UK all-colleague connect meetings. Community: Coordinate community impact/group executive events (including All Hands and Community Impact Days and annual team Onsite.) Exec Complaints: Triaging daily executive customer complaints and escalations. CEO Escalations: proactively convene stakeholders to address issues/roadblocks/incidents. AI: leverage colleague AI tool (EVA) across use cases to enable/optimize PPUK Executive Management. Governance: support Exec and Board secretariat where required with CEO Business updates. 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.



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