Claims Solutions UK Claims Preparation Practice Leader

R_328015 Claims Solutions UK Claims Preparation Practice Leader  

We are seeking a talented individual to join our Claims Solutions team at Marsh Risk Consulting to lead our Claims Preparation team. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office.

A position to work in Marsh Claims Solutions, which provides consulting services to clients in relation to a variety of claims related issues. The Claims Preparation team specifically supports clients with the preparation, presentation and negotiation of their major and complex losses.  

The Claims Preparation Leader will lead a team of circa 30 professionals from a variety of disciplines including Adjusters, Accountants, Surveyors and Engineers. The team works across all client segments across the UK firm from SME through to large multinational in addition to supporting global London placed speciality clients in the energy and construction sectors. The team is based in London and throughout the UK.

The Practice leader is responsible for ensuring our client value proposition and delivery is best in class, we attract, nurture develop and retain the best talent, and we meet all financial objectives to grow the business.

The Practice Leader reports into the  UK Claims Solutions Leader and works alongside the Sales Leader and other pillar leaders within the Claims Solutions business.  

As part of developing the  Practice, the Leader will utilise existing internal process & relationships whilst identifying and developing new and enhanced ways of penetrating the wider Marsh business..

We will count on you to:

• Developing and updating the Claims Preparation value proposition.
• Providing  subject matter expert support to colleagues and on designated projects
• Identifying brokerage segment/product line growth initiatives and adapting propositions to suit
• In conjunction with the Sales and Proposition Leader, develop and implement a multi- year sales plan to drive revenue growth for the  practice
• Building strong relationships within the brokerage , which enhance the Claims Solutions brand
• Providing a link between segment core Claims team and the Claims Preparation team
• Support leadership with segment/product line revenue budgeting and take accountability for delivering on internal relationships and propositions with Marsh colleagues and their clients
• The Practice Leader will be accountable for the Practice financial performance ensuring revenue growth, correct resourcing and cost control.

What you need to have: 

• Technical experience managing complex and large claims
• Experience leading a team
• Proven track record of strategy and growth
• Manage client relationship as necessary on pitched-and-won engagements
• Relationship building skills, both client and market

What makes you stand out?

• Insurance, Loss Adjusting or Accountancy qualifications.
• Experience in a broking house would be an advantage but not essential for the right candidate

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.