Global Marine Claims Recovery Supervisor

At AIG, we are reimagining the way we help customers to manage risk. Join us as a **Global Marine Claims Recovery Supervisor** to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

**Make your mark in Marine Claims**

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

**How you will create an impact**
- Clear and concise written and verbal communications with insureds, TPA, brokers and underwriters.
- Make regular and appropriate contact with internal and external customers including leading national Fortune 500 companies. Give guidance to insureds and brokers to best obtain recoveries and manage their expectations.
- Assist in the growth of recovery activity/opportunity within the NAM/LAC region for Marine Claim Products across all lines of Marine business.
- Assist in the production of results and operational metrics for Marine Claim recoveries in NAM/LAC.
- Liaise with Global Recovery Services Leadership to provide reports and escalate and resolve issues with respect to all Marine recovery matters.
- Liaise with Marine Claim Leadership and Underwriting Leadership to ensure Best Practices are in place and maintained. In addition, facilitates adjuster training.
- Co-ordinate and collaborate with other Marine Recovery Regional Leads.
- Provide support and or execute special projects relating to Marine Recovery and Salvage.
- Expected to carry a pending consisting of Complex/Major Loss and High-Profile Marine Recovery Claims.
- Independently negotiate the highest recovery claims on a regional basis including attending mediations and trials as necessary.

**Claims Handling**:

- Review assigned claim files to determine if recovery is feasible, investigate and evaluate issues, coordinates all necessary investigations, proactively follows-up with relevant parties and when necessary, refers cases to approved attorneys and/or recovery agents.
- Review assigned files for adequacy of investigation and recognition of recovery potential by claims personnel. Counsels and assists claims personnel in appropriate recovery investigation and file documentation to ensure that the company is properly positioned to pursue recovery.
- Prepare activity reports on files over settlement authority.
- Maintain a diary of acts and activity regarding assigned files to reflect all activity that has occurred and future plan of action.
- Ensure compliance with Statute of Limitations.
- Approve and issue, within established guidelines and authority, indemnity and legal payments through the appropriate Claims Processing Systems.
- Forecast potential recoveries and updates the recoverable amount as needed.
- Provide customer service assistance to outside organizations and AIG Claim Operation management.
- Direct/Implement negotiation strategies and, for large property recoveries, directs attorneys and/or recovery agents in managing agreed to subrogation plans.

**What you will need to succeed**
- Insurance Claims experience, preferably with Marine Claims/ Marine Recovery Claims at the Sr Claim Handling Complexity Level
- Experience with Claims Litigation and Subrogation
- Bachelor’s Degree or equivalent experience

**If needed for pay transparency**

For positions based in New York, NY, the base salary range is $81,000-$109,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

LI-SR1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

**Enjoy benefits that take care of what matters**

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

**Reimagining insurance to make a bigger difference to the world**

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new a