Claims Adjuster, Marine

An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At AGCS we are committed to delivering a superior claims experience to our customers: before, during and after a loss.

Based in London and reporting to the Head of UK Marine Claims, you will drive excellence in the claims handling service provided to brokers, clients and internal customers across the Marine line of business.

**Responsibilities
***In this role, you will**
- Resolve Marine claims, ensuring cost effective, service-oriented solutions
- Actively evaluate and address coverage issues and determine appropriate reserving levels
- Liaise with external experts in performing coverage analysis and offering resolution strategies, including development and implementation of defence strategies on contentious claims
- Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters
- Support development of the claims strategy to ensure profitable growth and a strong market position
- Review and manage claims movement reports and proactively identify loss trends

**To be successful in the role**:
**You will have.**
- Around 3 years‘ professional experience dealing with Marine claims
- An understanding of legal processes and procedures, litigation management, litigation avoidance techniques (eg. mediation)
- Knowledge of reserving principles and practices; robust understanding of coinsurance, reinsurance
- The ability to leverage data in order to provide meaningful analytics to internal stakeholders
- You are a collaborative and positive team player, capable of driving new initiatives
- With excellent communication skills, you create and maintain solid relationships at every level within the organisation

**Ideally you will also have**
- London Market ECF/CLASS claims handling experience

At AGCS we offer a range of benefits:

- A hybrid working model, which recognizes the value in a balance between remote and office based working, giving you the flexibility to organize the way you work
- An exciting and versatile job with an opportunity to work alongside skilled and specialised colleagues from all over the world
- An environment where innovation and challenging the status quo is encouraged
- Wellbeing policies and initiatives to support a positive work life balance
- A competitive compensation and benefits package including a generous bonus scheme
- Continuous learning: a large portfolio of continuous learning opportunities to help you stay relevant in your current role, grow into future roles and meet the demands of the workplace
- Diverse and inclusive culture: you will be accepted for who you are and empowered to use your voice to help others find theirs.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.

Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Worldwide, AGCS operates with its own teams in 31 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,400 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2020, AGCS generated a total of €9.3 billion gross premium globally.

In 2020, AGCS announced a new strategy and transformation program called New AGCS which aims to comprehensively transform the company, creating a mutually beneficial relationship with stakeholders. This is an exciting time to join AGCS as we continue on our journey of transformation, regaining market leadership and achieving success together. You can grow your career through meaningful work supporting our customers, while learning from expert colleagues.

Let’s care for tomorrow.