Plumbing & Heating Counter Manager

** Howarth Timber Group is proud to have been officially recognised in The Sunday Times Best Places to Work 2025 **

Join our team at Howarth Timber & Building Supplies, Bury We're looking for a dynamic Plumbing & Heating Sales Counter Manager to lead the way in delivering exceptional service and driving sales success.

Putting people at the heart of what we do

With 185 years' trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.

With a nationwide network of branches supplying timber, building and plumbing and heating materials, kitchens, bedrooms and bathrooms and a dedicated manufacturing division supplying timber engineering services, the Howarth Timber Group is focused on providing market leading choice, quality, service and value.

Built on a passion for service and people, we strive to set the highest standards in the quality of our products, in the continuity of supply and in every aspect of customer service and support. Quality products and processes are what drive our passion, but people are central to everything we do and it's thanks to our loyal workforce that we've built a strong and successful business.

What does it mean to be a Howarth Timber & Building Supplies Plumbing & Heating Manager?

You will be responsible for the sale of our full range of plumbing and heating products, taking a proactive approach to driving forward this area of the business.

Your overall objective will be to establish and expand our customer base, increase sales and profit and help to make Howarth Timber & Building Supplies the merchant of choice for lightside products.

Plumbing & Heating Manager role responsibilities

• Lead an effective Plumbing & Heating department
• Demonstrate a good working knowledge of the full range of P&H products and be able to present products skilfully and with confidence
• Keep up to date with all new P&H product innovation
• Create profitable sales growth
• Manage specific customer pricing terms and be aware of customer credit limits
• Maintain strong working relationship with customers and suppliers
• Collaborate with Branch Manager and branch colleagues to provide outstanding customer service
• Efficiently manage all aspects of P&H stock and stock counts, including slow-moving stock lines and obsolete stock and ensure that related reports are compiled and returned on time
• Merchandising P&H shop floor area, in compliance with Health & Safety policy and procedures at all times
• Invoicing and processing all sales accurately
• Any other duties deemed reasonable within the scope of the job role

What are the requirements to be part of our team?

• Excellent plumbing & heating product knowledge
• Effective communication skills
• Be able to demonstrate a successful sales history
• Experience and good understanding of using all MS Office, particularly Excel
• Availability to work full time, Monday to Friday inclusive, plus alternate Saturday mornings

Why choose Howarth Timber & Building Supplies for your next role?

Howarth Timber is a family-owned company valuing all colleagues, with a desire to provide colleague benefits that are truly valuable. Benefits include, but are not limited to:

• Competitive salary, dependent on experience
• 31 days' holiday, inclusive of Statutory Bank Holidays
• Opportunity to buy up to 5 additional days' holiday per annum or sell up to 3 days' holiday per annum
• Length of service awards
• Cycle to work scheme
• Contributory pension scheme
• Company sick pay
• Enhanced maternity and paternity pay
• Employee Assistance Programme, (inc 24/7 helpline, remote GP appointments, counselling sessions, legal, debt and life management advice line)
• Benefits Hub (inc discounts on gift cards, travel, cinema tickets, amongst others)
• Colleague Merchant Branch discount
• Excellent training and development

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Paid volunteer time
• Sick pay
• Store discount

Application question(s):

• In your application please include full details of your ability to demonstrate a successful sales history
• Are you available to work full time Monday to Friday inclusive plus alternate Saturday mornings?

Experience:

• extensive P&H product knowledge: 1 year (required)
• Microsoft Office (Word, Excel, Email): 1 year (required)

Work Location: In person

Application deadline: 28/11/2025