Client Support Manager

3 days ago

London Area, United Kingdom Leverton Search Full time

Our client is a highly respected investment management firm known for its collaborative culture, high professional standards, and commitment to exceptional client service. The firm partners with institutional and private clients, delivering tailored investment solutions across a range of strategies.

The Opportunity

We are looking for an experienced Client Support Manager to lead a small team within the Client function. You will play a key role in ensuring the highest standards of client service, marketing material accuracy, and operational excellence. Management experience is essential.

Key Responsibilities

  • Lead and mentor a small team of Client Support Associates
  • Oversee the production and quality control of client and marketing materials, ensuring accuracy and timeliness.
  • You will work closely with Relationship Managers, Marketing, Investments, and Operations teams to deliver top-quality materials, insights, and service to clients and prospects.
  • Partner with internal teams to ensure all client communications and fund information meet compliance and brand standards.
  • Manage updates to presentations, factsheets, and reports, ensuring consistency across strategies.
  • Drive continuous improvement of processes, materials, and reporting tools.
  • Support Relationship Managers with client onboarding, bespoke documentation, and reporting.
  • Ensure CRM data integrity and coordination with third-party platforms and custodians.

About You

  • 6 + years' experience in asset management in client services.
  • Proven experience managing a small team.
  • Solid understanding of multi-asset investment products and client reporting processes.
  • Strong communication and relationship-building skills across internal and external stakeholders.
  • Intellectually rigorous and analytical. Interrogates data and spots mistakes.
  • Client focused - anticipates the requirements of the client (whether they be internal or external) understands and has demonstrated how these can be delivered.
  • IMC or CFA qualification (or progress towards) preferred.

Due to the volume of applications we receive, we may only be able to respond to those who meet the listed criteria.

At our company, we prioritise equity throughout the recruitment process. We are committed to fairness and equal opportunity for all candidates. If there's anything we can do to make the process more accessible to you, please don't hesitate to let us know.

  • Client Support Executive

    11 hours ago

    London, United Kingdom Premier Work Support Full time

    Our client is a market leader in their industry and are recruiting for a **Client Support Executive**, for a 12 month contract, to join their established team who are based in a flagship showroom in Central London. This role is to manage the showroom order book, from client order stage to delivery of products. You will coordinate delivery dates with clients...

  • Client Manager

    3 days ago

    London Area, United Kingdom Liberty Towers Full time

    Client Manager – Insurance BrokeragePosition Type:Full-TimeLocation:Office-Based – London BridgeReports To:Broking DirectorOverviewThe Client Manager plays a vital role in delivering exceptional service within the brokerage by supporting the end-to-end client experience. This position ensures clients receive timely, accurate, and professional assistance...

  • Client Manager

    5 days ago

    London Area, United Kingdom GradBay Full time £40,000 - £80,000 per year

    Our client is on a mission to support young people as they explore and navigate their future careers. By leveraging innovative tools, digital solutions, and meaningful partnerships, they bridge the gap between education and employment. Their focus is on guiding students toward roles that align with their strengths while helping organisations connect with...

  • Client Team Support

    1 week ago

    London Area, United Kingdom Robert Half Full time

    Robert Half is partnering with a leading consultancy based in Central London to recruit their next Client Team Support professional.Role: CLIENT TEAM SUPPORTOnsite:Full timeLocation: Central London basedSalary:£ DOE)The role:Are you someone who thrives in a collaborative environment, gets genuine satisfaction from supporting others, and enjoys juggling a...

  • Senior Emerging Markets Economist

    2 weeks ago

    London Area, United Kingdom Top Investment Manager Full time

    My client, a top tier investment manager, is currently looking for a Senior Emerging Markets Economist to joined its well established platform in London. The successful applicant will serve as the firm's lead economist for Emerging Europe. All applicants require a PhD in Economics from a top university and at least 10-15 yrs of experience as a Country...

  • Client Relationship Manager

    24 hours ago

    London Area, United Kingdom Totara Full time

    Totara is a global leader in flexible, open learning and talent development platforms, helping organisations around the world to unlock the power of learning. We sell primarily through direct sales in key markets and also via a global network of value-added resellers. We are scaling fast, and we need to ensure our commercial engine runs smoothly,...

  • Client Services Manager

    2 weeks ago

    London Area, United Kingdom Hop Talent Full time

    My client is a fast-growing and innovative commercial property company, leading the way in managed office solutions across Central London. Headquartered in Farringdon, we offer an elevated service-led leasing experience for our clients.We simplify the complexities of office leasing through a single monthly fee. Our model allows clients to focus on their core...

  • Senior Client Manager

    5 days ago

    London Area, United Kingdom Public Practice Recruitment Ltd - Experts in Public Practice Accountancy Recruitment UK-Wide Full time £60,000 - £90,000 per year

    Senior Client ManagerThis is a fantastic opportunity for a Senior Client Manager to join a dynamic and growing London-based practice, taking ownership of a varied portfolio while playing a key role in supporting clients with compliance and advisory needs.The FirmThis ambitious and forward-thinking firm works with a diverse range of clients, from SMEs and...

  • Client Relationship Manager

    5 days ago

    London Area, United Kingdom We Are Adam Full time £40,000 - £80,000 per year

    Client Relationship Manager - 12 month FTCHybrid: 2 days London office, 3 days WFHSalary: Up to £60-80,000 DOEAs an integral part of the Global Client Development Team, this role collaborates with the Head of Clients to oversee and contribute to client relationship management and development. Supported by the Business Development and Marketing Executive...

  • Client Engagement Manager

    5 days ago

    London Area, United Kingdom Recruit UK Full time £60,000 per year

    Job Title:Client Engagement ManagerIndustry:Financial ServicesLocation:Hybrid (Home + London office)Salary:Up to £60,000Job Ref:10047Recruit UK are working with a leading financial planning organisation that are seeking a Client Engagement Manager to lead and develop their growing engagement hub. This is a great opportunity for someone who enjoys managing...