Client Relationship Manager

1 week ago

London Area, United Kingdom We Are Adam Full time £40,000 - £80,000 per year

Client Relationship Manager - 12 month FTC

Hybrid: 2 days London office, 3 days WFH

Salary: Up to £60-80,000 DOE

As an integral part of the Global Client Development Team, this role collaborates with the Head of Clients to oversee and contribute to client relationship management and development. Supported by the Business Development and Marketing Executive teams, you would lead on up to four key client accounts.

The Role:

· Focus on retaining and expanding relationships with existing clients across offices and practices, identifying opportunities for revenue growth

· Engage with clients and prospects through Marketing & Communications. Implement tactics from client development plans, using analytics to track leads and ensure alignment with global and regional goals.

· Evaluate client and target feedback to guide Client and Business Development efforts.

· Actively report on ROI for opportunity identification.

· Lead strategic pitch opportunities for relevant Key clients and ensure completed pitch reviews.

· Prepare research and materials for client meetings. Conduct pipeline review meetings with Enterprise client partners/teams to understand opportunities and BD support.

Facilitate partner engagement in Key account programs, and use products to support engagement and sales.

· Identify the need for client reviews and gain partner support

Who are we looking for?

· Proven experience as a client development professional/key account manager/BD Manager in a fast-paced professional services environment (ideally legal services)

· The capability to influence key partners/fee earners

· Strong organisational skills and the ability to manage multiple tasks with high accuracy under tight deadlines.

· Proficiency in handling pressure, meeting tight timelines, and quickly absorbing information.

· Effective interpersonal skills, including confidence, a positive attitude, diplomatic approach, and the ability to establish credibility rapidly.

· Positivity, determination, and a proactive approach to drive initiatives and motivate team members and external resources effectively.

. Insurance sector experience highly beneficial

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles

We are more than happy to discuss any reasonable adjustments that you may require.

Interested? Please apply now.

We look forward to hearing from you

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