FinTech Regulatory Complaints Specialist

A growing financial technology company is seeking a Complaints Specialist to ensure exceptional customer outcomes by managing and resolving complaints effectively. This role involves leading investigations, maintaining compliance with industry standards, and producing reporting insights. Ideal candidates will have experience in complaint handling within...

A leading FinTech company in Greater London is seeking a proactive Complaints Officer to manage customer complaints and ensure compliance within regulatory standards. This role focuses on safeguarding the company's reputation while driving improvement processes. The ideal candidate will have experience in complaint handling in regulated environments and...

A leading FinTech company in the UK is seeking a Complaints Officer to manage customer complaints and regulatory standards. This role drives process improvements and safeguards the company's reputation while ensuring fair resolutions for merchants. Applicants should have experience in complaints handling and a strong understanding of financial regulations....

About Us YouLendis a rapidly growing FinTech that is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant...

About UsYouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world's leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base,...

A leading FinTech company in London is seeking a highly organized Complaints Officer to manage both regulated and unregulated complaints. This role emphasizes maintaining compliance with governance standards and enhancing customer trust. The ideal candidate will have proven experience in a financial services environment and the ability to communicate complex...

Regulatory / Complaints Oversight Manager To be based in a hybrid pattern, in Surrey. Responsibilities Dealing with contentious, regulatory based complaints / disputes Managing the second line control framework Provide legal and regulatory advice on events and incidents Provide guidance to the first line teams on regulatory and complaints management Attend...

Our client is a leading Fintech who are looking for a Regulatory Reporting specialist to look after the UK and other European entities **Role overview As a Regulatory Reporting specialist, you will be part of our clients broader Finance team, reporting into the Group Controller and focus primarily on regulatory reportingfor the various legal entities in the...

QA & Complaints Manager (Multiple Hires) Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA & Complaints Handlers to join a high-performing team on an interim basis initially for a 6 month period....

A financial services company in Greater London is seeking a Regulatory Compliance Officer to enhance compliance culture and manage regulatory requirements. The ideal candidate will have 2-3 years of experience in financial compliance, with strong knowledge of ISAs and regulatory bodies like the FCA. Competitive benefits include stock options and a flexible...