QA & Complaints Manager (Multiple Hires)
1 week ago
QA & Complaints Manager (Multiple Hires) Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA & Complaints Handlers to join a high-performing team on an interim basis initially for a 6 month period. This is a fantastic opportunity to join a modern, mission-driven financial services firm that is reshaping the way people manage and access money. With a strong culture of customer‑centricity and innovation, our client is seeking passionate professionals who take pride in delivering fair, timely, and high-quality complaint resolutions as part of the Global Quality Assurance function, driving complaints processes and consistency. As a Complaints Handler, you will investigate complex customer issues across a range of regulated financial products and services, assess the facts in line with FCA DISP and Consumer Duty, and ensure regulatory compliance while delivering a positive customer experience. You’ll be expected to communicate clearly and empathetically with customers and internal stakeholders, and support continuous improvement by identifying trends and root causes. This is a hybrid role predominantly home‑based with occasional travel to the office, in Central London. Location: Hybrid (Remote) and London (in‑office when required) Qualifications 6-8 years’ experience in regulated complaints handling (FCA, DISP, Consumer Duty) 4+ years of QA within a financial services role/organisation Strong written and verbal communication skills Ability to work independently and manage a busy caseload Customer‑first mindset with high attention to detail Exposure to FinTech, digital banking, payments, or e‑money is desirable What’s on Offer High‑growth environment with career development opportunities #J-18808-Ljbffr
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Senior Category Manager
2 weeks ago
London EW UN, United Kingdom QA Full time £45,000 - £70,000 per yearAbout The RoleSenior Category ManagerLocation: LeedsAbout the role:You will play an essential part in the Procurement team as we embark on a key change in our Procurement journey. Historically the team has operated with a transactional focus although over the last two years has delivered some tactical improvements with supplier consolidations, a defined...
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QA Manager
4 days ago
London, United Kingdom Pilgrims Europe Full timeQA Manager Location:WesterleighRole PurposeManage the site Quality Assurance System, audits, and compliance with food safety standards (BRC, HACCP, customer requirements). Drive continuous improvement and lead the QA team.Key ResponsibilitiesMaintain BRC Global Standard and HACCP systems. Conduct internal audits and hygiene checks; implement corrective...
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Country QA Lead
2 weeks ago
Greater London, United Kingdom RBW Consulting LLP Full timeCountry Quality Assurance Lead (QP) If youre an experienced QA Leader, with eligibility and experience operating as a QP in the UK, this opportunity presents an outstanding chance to contribute to a global leader in this field. Working with a market leading, global brand, you will join a growing UK operation that has exciting development plans set over the...
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Paralegal
4 days ago
Greater London, United Kingdom AMP Clean Energy Full timeLocation: London, WC1R 4PS Overview Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition. The...
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QA Officer
2 weeks ago
Greater London, United Kingdom RBW Consulting LLP Full timeQA Officer I'm delighted to be partnered with one of my longest standing clients and working exclusively to help secure an experienced QA Officer to support their operational activities. As one of the worlds leading brands in their product area for over a century, they are a global business that offers a truly family feel to the working environment. As a QA...
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Implementation Manager
1 week ago
London, Greater London, United Kingdom Culture Amp Full time £40,000 - £80,000 per yearJoin us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...
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Implementation Manager
1 week ago
London, Greater London, United Kingdom Culture Amp Full time £45,000 - £80,000 per yearJoin us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...
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Marketing Manager
4 days ago
Greater London, United Kingdom QA Ltd Full timeJob Title: Marketing Manager - Apprenticeships Location: London Contract: Full‑time, 37.5 hrs per week (Hybrid) Package: Competitive + benefits Role Overview A leading UK provider of IT, Tech and Digital Training Solutions, QA seeks an experienced Marketing Manager to create and execute targeted lead‑generation campaigns that promote QA Apprenticeships...
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Assistant Connections Manager
2 days ago
Greater London, United Kingdom AMP Clean Energy Full timeAssistant Connections Manager AMP Clean Energy is committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Overview We are looking for two Assistant Connections Managers to join our Battery Box Development Team. They will lead and manage all aspects of grid connection...
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QA Manager
2 weeks ago
London, United Kingdom Search Consultancy Full timeJob Title: Quality Assurance Manager Location: Kent **Salary**: £30,000 to £35,000 P/A - Pending on experience Working Pattern - Mon-Fri Overview Job Purpose Assess customer requirements and ensure that these are met, through proactive team engagement and management of the QA function. This role is 90% factory facing, as the QA manager you will be...
