Regulatory Complaints
2 days ago
A leading FinTech company in the UK is seeking a Complaints Officer to manage customer complaints and regulatory standards. This role drives process improvements and safeguards the company's reputation while ensuring fair resolutions for merchants. Applicants should have experience in complaints handling and a strong understanding of financial regulations. The position offers a supportive work environment and numerous employee benefits including stock options and health insurance.
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Regulatory / Complaints Manager
1 week ago
Greater London, United Kingdom The RP Research Full timeRegulatory / Complaints Oversight Manager To be based in a hybrid pattern, in Surrey. Responsibilities Dealing with contentious, regulatory based complaints / disputes Managing the second line control framework Provide legal and regulatory advice on events and incidents Provide guidance to the first line teams on regulatory and complaints management Attend...
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Regulatory / Complaints Manager
2 weeks ago
London, Greater London, United Kingdom The RP Research Full time £60,000 - £85,000 per yearSearching for a Regulatory / Complaints Oversight Manager, to be based in a hybrid pattern, in Surrey.The Role:Dealing with contentious, regulatory based complaints / disputesManaging the second line control frameworkProvide legal and regulatory advice on events and incidentsProvide guidance to the first line teams on regulatory and complaints...
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Regulatory Complaints Investigator
4 days ago
Greater London, United Kingdom Financial Conduct Authority Full timeA regulatory organization in Greater London is seeking a Complaints Investigation Support Associate. This role involves assessing and preparing complaint cases, supporting management through the Intact system, and maintaining effective communication. Ideal candidates will possess strong organizational and communication skills and the ability to thrive in a...
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FinTech Regulatory Complaints Specialist
4 days ago
Greater London, United Kingdom YouLend Limited Full timeA leading FinTech company is seeking a Complaints Specialist to join their Customer Service Team. This role focuses on managing both regulated and unregulated complaints, driving process improvement, and supporting regulatory reporting. The ideal candidate will have strong experience in complaints handling within financial services, excellent written...
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Regulatory Complaints Manager
2 weeks ago
London, United Kingdom Davies Resourcing Full timeMy client is a leading Investment and Wealth Management firm. Due to business growth and acquisition the firm are seeking to expand the Compliance team and a newly created role has arisen to focus on providing advice to the business in relation to handlingclient complaints correctly and promptly. Working as part of the Compliance team, this a key role...
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Complaints Investigator
2 weeks ago
Greater London, United Kingdom TRI Consulting Ltd Full timeLarge Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and...
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Complaints Officer
2 weeks ago
Greater London, United Kingdom Funding Circle UK Full timeComplaints Officer Funding Circle UK Salary: £34,000 Overview: We are looking for a Complaints Officer in our Business Support team. This role sits in our Complaints team who play a vital role in ensuring that all customer complaints; whether from Investors or Borrowers, are handled fairly, promptly, and in line with regulatory requirements. The role...
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Claims & Complaints Lawyer
4 days ago
Greater London, United Kingdom AJ FOX COMPLIANCE Full timeClaims & Complaints Lawyer (Contract) Location: London, England, United Kingdom Employment type: Contract Seniority level: Mid‑Senior level In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Assisting with the management and...
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Claims & Complaints Lawyer
7 days ago
Greater London, United Kingdom AJ FOX COMPLIANCE Full timeWe are working with a leading international law firm to hire a qualified Claims & Complaints Lawyer for a contract role based in London. In this position, you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk-related matters.The firm is looking for a lawyer with over...
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Complaints Administrator
2 weeks ago
Greater London, United Kingdom Lendable Full timeJoin to apply for the Complaints Administrator role at Lendable About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s newest unicorns with a team of just over 600 people Among the...