Outbound Sales Executive

2 weeks ago

Reading, United Kingdom The Coach Travel Group Full time

Outbound Sales Executive The Coach Travel Group is the UK's leading private coach group. We employ 700 people and operate over 500 vehicles. We are currently looking for a dynamic sales professional to join our commercial team. Job Details Location: Reading (onsite) Job Type: Monday – Friday, 09:00 – 17:30 Benefits 25 days annual leave + 8 bank holidays (pro rata) Workplace Pension (3% employer and 5% employee contribution) Responsibilities Proactively generate new business through outbound calling, email outreach and targeted prospecting within the local area. Meet or exceed monthly outbound activity KPIs (calls, emails, meetings booked, and revenue targets). Build and manage a strong sales pipeline, identifying, qualifying and converting new opportunities. Convert inbound enquiries while prioritising outbound sales activity as the core focus of the role. Drive outbound engagement with lapsed, existing and potential customers to maximise revenue. Conduct regular outreach campaigns to promote CTG services, seasonal offers and group travel solutions. Research and identify new market segments, local organisations and industry sectors for growth. Work closely with the Regional Commercial Manager to develop outbound strategies, sales plans and activity targets. Conduct client discovery calls to understand requirements and create tailored solutions to secure new bookings. Collaborate with the wider commercial team to create compelling proposals, quotes and presentations for new business opportunities. Maintain accurate CRM/booking system records, tracking outbound activity, pipeline status and conversion metrics. Provide exceptional customer service throughout the full sales lifecycle, ensuring a smooth handover into operations. Qualifications Minimum 2 years of outbound sales experience within the travel industry, ideally with exposure to coach hire. Proven experience in building and maintaining strong relationships with key clients. Excellent communication and interpersonal skills, both written and verbal. Strong organisational and time management skills, with the ability to prioritise tasks effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to work independently as well as part of a team. A proactive and results-oriented approach. Additional Information Referrals increase your chances of interviewing at The Coach Travel Group by 2x. #J-18808-Ljbffr

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