Service Desk Lead

Service Desk Lead Position Overview As the Service Desk Lead, you will be responsible for delivering high‑quality and efficient customer service to our clients through the daily management of a team. This includes hiring, motivating, rewarding, coaching, training, and problem‑solving to ensure optimal performance. You will develop processes and...

**IT Service Desk Team Leader** Home-based (in the UK, with occasional national travel) Belonging to the Royal Voluntary Service community means inspiring volunteers to support the nation’s health and wellbeing. It means tackling the most pressing social issues in a workplace full of opportunities. **Overview** **The Role** As the IT Service Desk Team...

Service Desk Lead (Cardiff) Salary up to £40,000 Due to a promotion, my client is looking for a Service Desk Lead working as part of a small IT team, you will be leading the Service Desk team to ensure the Service Desk runs efficiently and to SLA's. You will need to set objectives and run monthly appraisalsto ensure the team are aligned to the business...

CardiffPosition OverviewAs the Service Desk Lead, you will be responsible for delivering high-quality and efficient customer service to our clients through the daily management of a team. This includes hiring, motivating, rewarding, coaching, training, and problem-solving to ensure optimal performance. You will also develop processes and procedures in...

Cardiff Position Overview As the Service Desk Lead, you will be responsible for delivering high-quality and efficient customer service to our clients through the daily management of a team. This includes hiring, motivating, rewarding, coaching, training, and problem‑solving to ensure optimal performance. You will also develop processes and procedures in...

An exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents. As an IT Service Desk Analyst, you will be providing first and second-line technical support, resolving incidents and requests while ensuring the smooth...

**Do you want to be part of a **force** for good, helping to make life better for customers & society in the moments that matter?** At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on commercial lending, and specialist residential mortgage...

Opportunity for Head of Service Desk for a nationwide MSP, Senior Leadership role based from their South Wales office. Responsible for running the day to day of the Service Desk, which consists of c40 engineers and technical experts, including both direct/indirect reports who provide a comprehensive Service Desk support function to a broad range of...

At Target Group, we're not just about deadlines and deliverables; we're about making a real impact in the Financial Services and Technology sectors. We thrive on innovation and the ability to adapt, and we're looking for an IT Service Desk & Operations Technician who shares our passion for progress to join our 1st line function.Please Note this is a shift...

At Target Group, we're not just about deadlines and deliverables; we're about making a real impact in the Financial Services and Technology sectors. We thrive on innovation and the ability to adapt, and we're looking for an IT Service Desk & Operations Technician who shares our passion for progress to join our 1st line function.Please Note this is a shift...