Head of Service Desk

A leading IT services company in Cardiff is seeking a Head of Service Desk. This role involves leading and evolving the Service Desk function to enhance customer satisfaction and operational excellence. The ideal candidate will have strong leadership skills, experience in managing Service Desk operations, and a good understanding of ITIL frameworks. This...

A leading IT services company in Cardiff is seeking a Head of Service Desk.Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.This role involves leading and evolving the Service Desk function to enhance customer satisfaction and operational excellence.The ideal candidate will have...

A leading IT services provider is seeking a Head of Service Desk in Cardiff. This hybrid role involves leading a high-performing team, driving operational excellence, and ensuring customer satisfaction. The ideal candidate will have proven experience in managing IT Service Desks and a strong knowledge of ITIL frameworks. Join an award-winning company...

Base pay rangeHave you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Job Title:Head of Service Desk (IT)Location:Cardiff, (Hybrid) with UK travelSalary:up to £70,000 + Car allowanceContract type:PermanentAbout The RoleWe have an exciting opportunity for an experienced Head of Service Desk to join our...

Base pay range Job Title:Head of Service Desk (IT) Location:Cardiff, (Hybrid) with UK travel Salary:up to £70,000 + Car allowance Contract type:Permanent About The Role We have an exciting opportunity for an experienced Head of Service Desk to join our team here in Cardiff. This position sits on the ARO Services first line of the Cloud, Cyber, and IT (CCIT)...

Service Desk Manager Location : Cardiff - Hybrid Net Consulting (NCL) is recruiting a Service Desk Manager to support our Enterprise customers and play a key role in delivering services to the Ministry of Defence (MoD). As the Service Desk Manager, you will be responsible for the day-to-day management of a team of System Administrators, overseeing the...

**IT Service Desk Team Leader** Home-based (in the UK, with occasional national travel) Belonging to the Royal Voluntary Service community means inspiring volunteers to support the nation’s health and wellbeing. It means tackling the most pressing social issues in a workplace full of opportunities. **Overview** **The Role** As the IT Service Desk Team...

An exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents. As an IT Service Desk Analyst, you will be providing first and second-line technical support, resolving incidents and requests while ensuring the smooth...

**Do you want to be part of a **force** for good, helping to make life better for customers & society in the moments that matter?** At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on commercial lending, and specialist residential mortgage...

IT Service Desk AnalystBe the friendly face of Tech Support. Join the team as an IT Service Desk Analyst!Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a differenceWe're looking for 2 x enthusiastic IT Service Desk Analysts to join the...