Casual General Assistant
1 week ago
Position Summary Join the Casual General Assistant team at Thomas Franks Ltd in Reading. This casual role supports a fast‑paced catering environment at a co‑educational public day school hosting just under 1000 students and teachers daily. You will serve customers, replenish stocks, prepare meals, and maintain high hygiene standards. Key Responsibilities Support the team with serving customers, replenishing stocks, and cleaning. Prepare all service areas for the day’s business relating to that meal service. Prepare, set‑up, serve, clear, clean, and store away any food, beverage, or equipment required for special functions. Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified. Restock and replenish stocks and consumables as required during service periods, pre‑empt customer needs and achieve optimum customer service delivery. Empty, remove and store rubbish / recycle rubbish in the correct place. Be prepared to occasionally work evening and/or weekend for functions and school events. Ensuring company food standards are adhered to and wastage controlled. Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed. Skills & Qualifications Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others. The ability to be adaptable and be flexible as necessary. Reliable, honest and able to demonstrate an open attentive approach to customer service. Willingness to learn new skills and take some responsibility. Ability to manage some moderately heavy lifting, carrying, and pushing. Hold a Level 2 food hygiene qualification (preferred). Reasonable / good standard of written English and reading skills. Similar experience of customer and / or food preparation environment is preferred. Benefits Wider wallet scheme (discounts at major retailers, restaurants, gyms etc). Free meals on duty. Volunteers leave – up to one day per year. Enhanced maternity, paternity and adoptive leave.> Cycle to work scheme. Recommend a friend bonus. Unrivalled individual training and development. Well established apprenticeship programme. Team & company social events. Employee assistance programme. Workplace pension. Excellent career progression within a leading independent contract caterer. About Us Thomas Franks is a founder‑led, fresh food catering business focused on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients and people are paramount to our daily success. Disclaimer & Checks All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. Diversity & Inclusion We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We would like to invite applications from groups who are currently under‑represented, because we believe greater diversity leads to exceptional results and provides a better working life. #J-18808-Ljbffr
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