Corporate IG Officer

Corporate IG Officer Closing date is 15 December 2025 The key purpose of the role is to support the IG Compliance Manager by processing information requests for confidential patient information and health records under the Data Protection Act. The post holder must be able to demonstrate experience and a thorough understanding of all aspects of Information Governance in respect of the Data Protection Act with proven experience of working with stakeholders and employees on their awareness and understanding of IG, the post holder will evidence an excellent track record of processing Subject Access Requests. Career Progression pathways and development opportunities We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer career pathways to Senior manager roles within the IG and the wider team. In addition, we offer ongoing training and development in conjunction with the BCS membership. Main duties of the job Key Responsibilities: Process Subject Access requests to ensure they are completed within the statutory timeframe. Provide Information Governance advice to staff, patients and public. Support the FoI Committee by organising meetings, taking minutes and preparing documents. Ensure IG Office operates and maintains the highest ethical standards of confidentiality in managing patient and staff information. Support the IG Compliance Manager to ensure effective monitoring of the Data Protection mailbox. Provide cover for the Corporate IG Officer role to cover sickness and annual leave. Maintain the relevant intranet pages on behalf of the Information Governance Team. Support the overall Information Governance action plan. Deputise for the Information Governance Assurance Manager as required. Support the IG Compliance Manager with the establishment and development of a departmental compliance programme. As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance. About us The Role sits within the Information Governance function, which forms part of the Digital Services team. Information governance (IG) provides a framework to bring together all the legal rules, guidance and best practice that apply to the handling and security of information. IG is about setting a high standard for the handling of information through a robust IT security assurance and complying with the law and national standards. We ensure a high standard of information handling across the Trust, covering information security, data protection, freedom of information and privacy. Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high‑street that offers great shopping opportunities and a wide range of restaurants. Qualifications Relevant degree level qualification in a related field, or equivalent knowledge acquired through experience. Knowledge and Skills Excellent verbal and written communication skills are essential for liaising with and reporting findings to stakeholders and staff at all levels in a concise way and providing advice and guidance on all aspects of information governance. Specialist knowledge and clear understanding and experience of working in accordance with information governance standards operating to high ethical and quality standards at all times. Knowledge and understanding of the Data Protection Act (2018) and the Freedom of Information Act (2000). Knowledge and experience of health and corporate records management. Knowledge and good understanding of the Information Governance Toolkit. Experience of full range of Microsoft packages. Ability to work to achieve agreed objectives independently with minimal supervision working within and aligned to organisational and departmental policies. Capability to handle highly complex and sensitive information for communication with staff at all levels with discretion. Excellent presentation skills when presenting detailed & complex information to a varied audience. Excellent organisational skills and the ability to prioritise tasks under pressurised situations to deliver on deadline, alongside a logical and sensible approach to problem‑solving. Pro‑active in working collaboratively with own team and staff across the Trust at all levels to achieve appropriate end‑result in a timely manner. Excellent numeracy skills including the ability to undertake statistical analysis and to interpret data. Use of ITIL in a work environment. The ability to facilitate a customer‑focussed culture within a team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South London and Maudsley NHS Foundation Trust £37,259 to £45,356 a year per annum inclusive of HCAS #J-18808-Ljbffr