Hotel Manager

OverviewHours: 40 hours across 5 days per weekSalary: up to 48050 per annumAtlas Hotels is hiring a Hotel Manager at the Holiday Inn Express Birmingham Airport NECHave you got previous experience of leading a team in a Hotel Operations environment? Our Hotel Managers are the driving force behind the success of our hotels; responsible for creating a rewarding place to work for our people and ensuring our guests have a great experience. Great Hotel Managers focus on employee engagement and delighting guests all whilst being accountable for running a profitable, safe and well-maintained hotel.In return you will receive great benefits including:Hotel rooms across our 59 hotels (Holiday Inn Express Hampton by Hilton and Holiday Inn) at only 25 per night with 50% off food and drinkWorldwide substantial employee discount at 6600 IHG Hotels across the globeA bonus cash payment every year from 2 years of service as a thank you for staying with Atlas HotelsAtlas Friends & Family Discount offering up to a 45% discount for Friends & Family of Atlas employeesMonthly cash rewards through our reward and recognition platformHSF Health Plan free for every employee giving you money off dental / optical appointments and other health costs for you and your familyAccess to HSF Perkbox which provides deals and discounts from the biggest brandsOnline GP service access to free counselling and wellness support with a 24 hour helplineAuto-enrolment pension scheme through The Peoples PensionEmployee referral programme paying out 250 for every great person you refer to us that passes their probationEmployee of the Quarter programmes in every site and a prestigious annual awards ceremonyA rota for the next 4 weeks, enabling you to work in hospitality while maintaining work-life balanceFree / discounted food when on shiftPerformance-related bonus of up to 20%What does a Hotel Manager doYour Team :Responsible for performance development and retention of the hotel team, understanding what makes your team tick and how to best lead, engage with, motivate and recognise themUnderstand and role model the Atlas values, regularly spending time with the team to communicate the purpose, strategic priorities and hotel targetsNurture a learning culture within your hotel, prioritising learning, feedback, growth and skill development of your team to retain talent and create future leadersResponsible for the recruitment and onboarding of new Team Members, ensuring they receive a thorough Atlas Hero Induction and positive probationary experienceResponsible for rewarding great performance consistently, fairly and regularly to create and maintain a culture of recognition where employees feel appreciatedAbility to manage people and take on tough conversations where necessary to manage performance or behaviours that fall behind the Atlas standardsRespect employees’ home lives and cultivate a work-life balance, providing 4 weeks worth of rotas and taking a fair approach to rosteringEnsuring Team Members understand and follow Atlas Standing Operating Procedures at all timesYour Guests and Your Hotel :Responsible for ensuring every guest has a great experience, would stay again and would recommend the hotel to othersRole model excellent guest interactions on a daily basis, supporting service recovery and ensuring every guest leaves happyUnderstand guest feedback, interpret trends and create action plans to address areas of dissatisfaction / low score drivers, engaging with stakeholders outside of your hotel (Divisional Manager and Central Support)Responsible for ensuring the hotel passes all evaluations and audits with flying coloursWhat Experience do I needExperience leading a team to success in a fast-paced, customer-facing service environmentExperience managing costs within your control for your property in line with personal objectives and KPIsExperience working in an environment with clear frameworks and standard operating proceduresLeading an operational team with various skills and specialismsExperience coaching Team Members to reach their full potential and handling tough conversations when requiredWhat Skills do I needLeadership skillsEngaging style able to motivate others towards a shared goalEmployee engagement skills; understanding of motivational and engagement practicesGood level of emotional intelligence; understands own and others’ emotions, ability to unite teams behind a goal and inspire actionCommunicative, able to communicate effectively at all levelsOrganised and systematicExcellent customer service skillsDrive Continuous Improvement in self and othersApplicants will be invited to take a psychometric test online as part of our hiring process. This is an opportunity to showcase your skills and abilities in a fair way. After you complete the assessments you will receive a copy of your Workplace Insights in your email. Your unique profile identifies your strengths and potential challenges, heightening your self-awareness and helping you understand how to relate better to others in the workplace.So why not Click now to become our Hotel Manager and enter into a World of Opportunity#IND123Required Experience :ManagerKey SkillsFood Handling,Hospitality Management,Hotel Experience,Hospitality Experience,GM Vehicles,Management Experience,Profit & Loss,Revenue Management,Hotel Management,Operations Management,Budgeting,Leadership ExperienceEmployment Type : Full-TimeExperience : yearsVacancy : 1 #J-18808-Ljbffr