Hotel Manager

Hours: 40 hours across 5 days per weekSalary: up to 48050 per annumAtlas Hotelsis hiring aHotel Managerright now at theHoliday Inn Express Birmingham Airport NECHave you got previous experience of leading a team in a Hotel Operations environment Great - Our Hotel Managers are the driving force behind the success of our hotels; responsible for creating a rewarding place to work for our people and ensuring our guests have a great experience. Great Hotel Managers focus on employee engagement and delighting guests all whilst being accountable for running a profitable safe and well-maintained hotel.In return you will receive great benefits including:Hotel rooms across our 59 hotels (Holiday Inn Express Hampton by Hilton and Holiday Inn) at only 25 per night with 50% off food and drinkWorldwide substantial employee discount at 6600 IHG Hotels across the globeA bonus cash payment every year from 2 years of service as a thank you for staying with Atlas HotelsAtlas Friends & Family Discount offering up to a 45% discount for Friends & Family of Atlas employeesMonthly cash rewards through our reward and recognition platformHSF Health Plan free for every employee giving you money off dental/optical appointments and other health costs for you and your familyAccess to HSF Perkbox which provides deals and discounts from the biggest brandsOnline GP service access to free counselling and wellness support with a 24 hour helpline Auto-enrolment pension scheme through The Peoples PensionEmployee referral programme paying out 250 for every great person you refer to us that passes their probationEmployee of the Quarter programmes in every site and a prestigious annual awards ceremonyA rota for the next 4 weeks meaning you can work in hospitality but still have a life outside of workFree/discounted food when on shiftPerformance-related bonus of up to 20%So what does a Hotel Manager doYour Team:Responsible for performance development and retention of the hotel team an understanding of what makes your team tick and how to best lead engage with motivate and recognise themUnderstand and role model the Atlas values regularly spending time with the team to communicate the purpose strategic priorities and hotel targetsNurture a learning culture within your hotel prioritising learning feedback growth and skill development of your team to retain talent and create future leadersResponsible for the recruitment and onboarding of new Team Members ensuring they receive a thorough Atlas Hero Induction and positive probationary experienceResponsible for rewarding great performance consistently fairly and regularly to create and maintain a culture of recognition where employees feel appreciatedAbility to manage people and take on tough conversations where necessary to manage performance or behaviours that fall behind the Atlas standardsRespect employees home lives and cultivate a work life balance providing 4 weeks worth of rotas taking a fair approach to rosteringEnsuring Team Members understand and follow Atlas Standing Operating Procedures at all timesYour Guests and Your Hotel:Responsible for ensuring every guest has a great experience would stay again and would recommend the hotel to othersRole model excellent guest interactions on a daily basis supporting with service recovery ensuring every guest leaves happyAn understanding of guest feedback interpreting trends and creating action plans to increase areas of dissatisfaction/ low score drivers and engaging with stakeholders outside of your hotel (Divisional Manager and Central Support)Responsible for ensuring the hotel passes all evaluations an audits with flying coloursWhat Experience do I needExperience leading a team to success in a fast paced customer facing service environmentExperience managing costs within your control for your property in line with personal objectives and KPIsExperience of working in an environment with clear frameworks and standard operating proceduresLeading an operational team with various skills and specialismsExperience coaching Team Members to reach their full potential as well as taking on the tough conversations when requiredWhat Skills do I need Leadership skills Engaging style able to motivate others towards a shared goal Employee engagement skills; understanding of motivational and engagement practises Good level of emotional intelligence; understands own and others emotions ability to unite teams behind a goal and inspire action Communicative able to communicate effectively at all levels Organised and systematic Excellent customer service skillsDrive Continuous Improvement in self and othersApplicants will be invited to take a psychometric test online as part of our hiring process. This is an opportunity to showcase your skills and abilities in a fair way. After you complete the assessments you will receive a copy of your Workplace Insights in your email. Your unique profile identifies your strengths and potential challenges heightening your self-awareness and helping you understand how to relate better to others in the workplace.So why not Click now to become our Hotel Manager and enter into a World of Opportunity#IND123Required Experience:Manager Key Skills Food Handling,Hospitality Management,Hotel Experience,Hospitality Experience,GM Vehicles,Management Experience,Profit & Loss,Revenue Management,Hotel Management,Operations Management,Budgeting,Leadership Experience Employment Type : Full-Time Experience: years Vacancy: 1