Technical Customer Service Advisor

4 days ago

Belper, United Kingdom Talk Staff Group Limited Full time

We are currently looking to recruit a Technical Customer Service Advisor for our fast-growing manufacturing client, who offer sustainability and opportunities to develop within the company.
A high valued, forward-thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to provide technical support duties and be the first point of contact for responding to any breakdowns and emergency calls from engineers and end users.
As part of Technical Customer Service Advisor role, you’ll require:
* Proven experience providing excellent customer service and administration, ideally within the manufacturing sector
* Have a good understanding of technical information and the ability to retain information
* Proven experience of being able to resolve issues
* Competent with the use of MS Office applications
* Hold excellent communication skills and strong attention to detail
* Have the ability to work under pressure whilst prioritising workloads
Within the role you’ll also be:
* Coordinating all incoming queries and service repairs
* Handling incoming calls and emails and liaising with customers in a timely and professional manner
* Understand the customer requirements and show a good technical aptitude combined with the ability to give advice by telephone
* Interpret and explain technical information and instructions.
* Handling of day-to-day administration duties for the service and management team
* Understand the customer requirements and show a good technical aptitude combined with the ability to give advice by telephone with clarity and diplomacy.
.
Salary & Working Hours
* £26,786 plus bonus per annum
* Monday to Friday working shifts between 8am and 6pm and Saturdays rota 9am – 12pm
* Fantastic benefits package including 25 days holidays plus bank holidays
* Amazing pension scheme
* Development opportunities
* Subsidised private healthcare
--
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an employment agency in relation to this vacancy.
See our website for more details and jobs available - (url removed)
(phone number removed)

  • Technical Customer Advisor

    1 week ago

    Belper, United Kingdom Talk Staff Full time

    Our client is a reputable industry leader, driven by their desire to provide world class customer service. With this in mind, they are looking for an Advisor to join their rapidly expanding team in Belper on a permanent basis, helping them deliver excellentcustomer experiences and improve processes where possible. If you have great communication skills and...

  • Technical Advisor

    1 week ago

    Belper, United Kingdom Blue Arrow Ltd Full time

    **Technical Advisors (Renewables) - Belper, Derbyshire (On-site)** Blue Arrow Derby is proud to be working in partnership with UK's leading manufacturers of boilers, heat pumps & heating systems and they are looking to recruit a **Technical Advisor (Renewables**) at their Belper headquarters to join their team on a full-time permanent basis. **_ Please...

  • Customer Service Advisors

    1 week ago

    Belper, United Kingdom Blue Arrow Ltd Full time

    **Customer Service Advisors x6 - Belper, Derbyshire (On-site)** Blue Arrow Derby is proud to be working in partnership with UK's leading manufacturers of boilers, heat pumps & heating systems and they are looking to recruit **Customer Service Advisors** x6 (Belper, Derbyshire) to join their team on a full-time permanent basis. Please note the below Customer...

  • Customer Service Advisor

    2 weeks ago

    Belper, United Kingdom RedDot Full time

    **Customer Service Advisor** Location: Belfast, City Centre area - PLUS BONUS Hours of work - Customer Service Advisor: 37.5 hours per week worked across 5 days. Operational hours - Customer Service Advisor: 8 am and 8 pm What we offer our Customer Service Advisors: - A competitive starting salary - Chance to earn Bonus - Fantastic on-site facilities...

  • Customer Service Advisors

    1 week ago

    Belper, United Kingdom Blue Arrow Full time

    **Customer Service Advisors x6 - Belper, Derbyshire (On-site)** Blue Arrow Derby is proud to be working in partnership with UK's leading manufacturers of boilers, heat pumps & heating systems and they are looking to recruit Customer Service Advisors x6 (Belper, Derbyshire) to join their team on a full-time permanent basis. Please note the below Customer...

  • Customer Service Advisor

    4 days ago

    Belper, United Kingdom Pertemps Network Group Full time

    **Job Description**: Customer service Advisor This is a rare opportunity to work for a company that truly value their staff and have excellent facilities onsite. They are looking for a customer service Advisor **Responsibilities**: .Provide a customer journey and experience through a variety of communication channels .Gain an understanding of each...

  • Customer Service Advisor

    6 days ago

    Belper, United Kingdom Blue Arrow Full time

    Blue Arrow Derby is proud to be working in partnership with UK's leading manufacturers of boilers, heat pumps & heating systems and they are looking to recruit Customer Service Advisors (Belper, Derbyshire) to join their team on a full-time permanent basis. Please note this role will be based on-site initially so you will need to live in Belper/Derby or the...

  • Technical Advisor

    2 days ago

    Belper, United Kingdom Vaillant Group U.K. Ltd Full time

    WORKING AT VAILLANT GROUP. TAKING CARE OF A BETTER CLIMATE. - Printing our own 3D prototypes. And becoming more agile in every dimension of our daily work. - Both count. Both are us.**Technical Advisor**: - WHAT YOU WILL DO- You will be working as part of the Vaillant Service Technical department providing technical advice to external Gas Safe registered...

  • Customer Service Advisor

    13 hours ago

    Belper, United Kingdom Brook Street Full time

    Brook Street have an exciting opportunity for a Customer Service Advisor to join a large organisation based in Belper. If you are looking for your next opportunity to join a supportive company who put time into your career and personal development, thenthis could be the perfect opportunity for you! Role - Customer Service Advisor Contract - 5 Months...

  • Technical Advisor

    4 days ago

    Belper, United Kingdom Vaillant Group U.K. Ltd Full time

    **Job Description**: Filling most of our leadership positions internally. And offering tailor-made training programs and opportunities to work on exciting international projects. Both count. Both are us. - Get job alerts - Technical Advisor **Company**: Vaillant Group U.K. Ltd **Location**:Country**: United Kingdom (GB) **Brand**: Vaillant **What we...