Customer Service Advisor

4 days ago


Belper, United Kingdom Pertemps Network Group Full time

**Job Description**:
Customer service Advisor
This is a rare opportunity to work for a company that truly value their staff and have excellent facilities onsite. They are looking for a customer service Advisor

**Responsibilities**:

.Provide a customer journey and experience through a variety of communication channels
.Gain an understanding of each customer's situation
.Work in line with Contact Centre processes and targets to ensure a professional service is provided at all levels
.Work closely with our customers to keep them informed and delighted with the customer service they have experienced
**Requirements**:
.A passion for delivering excellent customer service to customers
.A sound understanding of Microsoft
.Approachable and good communication skills
.Previous Call Centre experience is desirable
.The ability to be motivated when working independently or as part of a team
The hours of work are 39.5 per week, this is a Monday - Sunday working week, the shifts will be between the following hours Monday - Friday 8am - 6pm, Saturday 8am to 3pm and Sunday 8am - 12pm.
Salary £23,066k
Please



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