Rota & On-boarding Administrator

Job Summary The Rota & On-boarding Administrator will work closely with the Rota & On boarding Co Ordinateur and Rota & On-boarding Manager to ensure all clinical staff working in the services are compliant and that all administrative support functions are carried out in a timely manner. They will also provide rota/admin duties across other parts of the business as the need dictates, supporting the smooth running of the service delivery team and ensuring all members have the general administrative support required. Working Relationships CEO Rota & On boarding Manager (ROM) – Line Manager Rota & On boarding Co‑ordinator (ROC) All Directors across the business Current and potential customers Patients and service users External partners and service providers Job Duties and Responsibilities Work with the onboarding and rota team to provide adequate cover to ensure the safe delivery of services. Administer pre‑employed documentation including DBS checks and referencing in a timely manner. Answer onboarding telephone calls and queries. Maintain People‑related data and personnel files, ensuring confidentiality. Actively engage with new clinicians, encouraging effective completion of onboarding. Schedule and oversee training sessions for all new clinicians. Set up profiles and issue logins relevant to new clinician roles. Ensure new clinicians have access to relevant systems, including payroll, and are provided all mandatory items for their first session in service. Work closely with ROC and ROM to continuously review the end‑to‑end onboarding process, ensuring the best experience for new clinicians. Support the onboarding of new registrars. Provide support to the team, ROM, and ROC as required. Sort and distribute mail and faxes to appropriate staff members. Clear applications of new clinicians for the service to function effectively. Preparation and management of PLTs. Implement TeamNet, Rota Master, and Adastra software. Prepare reports such as onboarding compliance information. Support clinical compliance as and when required. Carry out DBS checks for new and current employees. Attend meetings as required. Provide resilience to the rota team if staff are off for a protracted period. Monitor and take appropriate action on relevant mailboxes. Required Qualifications And Experience Educated to GCSE level or equivalent, including Maths & English at Grade C or above. X NVQ2 in Business Administration At least 2 years relevant experience. Ability to build relationships with individuals and teams. Knowledge of rota operating systems, or willingness to undergo extensive training. Effective communicator with different audiences. Experience of working in a primary care or urgent care setting and out of hours. Ability to develop relationships with clinical and nonclinical staff. Experience of conflict management in a healthcare environment. Flexibility to the needs of the service. Excellent verbal communication skills, keen on delivering work to high standards. Proven ability to use initiative to suggest improvements to ways of working. Ability to prioritise tasks, manage own time and, when appropriate, others’ time effectively. Willingness to seek and question information and challenge appropriately. Ability to work as part of a team and with a wider team. Accuracy and attention to detail in work outputs. Creative idea generation for improvement. Independent initiative and take action to make things happen. Salary & Working Pattern Salary: £25,500 a year + on‑call. Contract: Permanent. Working pattern: Part‑time, 32.5 hours, Monday‑Friday plus on call. Location 76 Coombe Road, Kingston Upon Thames, Surrey KT2 7AZ. Employer Details SELDOC Healthcare 76 Coombe RoadKingston Upon ThamesSurrey KT2 7AZ Website: https://www.seldoc.co.uk/ Benefits Salary: £25,500 a year + on‑call. Contract: Permanent. Working pattern: Part‑time, 32.5 hours, Mon‑Fri plus on call. Recruitment Notes Reporting period: 25 November 2025. #J-18808-Ljbffr