Care Navigator

Manage incoming phone calls and face-to-face inquiries, addressing questions and resolving concerns promptly. - Appointment Scheduling: - Handle appointment bookings, amendments, and cancellations via the practices clinical systems (Vision, Emis). - Manage online appointment requests and support patients in navigating the digital booking system. -Care...

Are you looking for a career in the NHS? Exciting opportunities present now Covid restrictions are lifted. We are looking for a new member of staff to join our administrative team, which may be based in either Llanedeyrn Health Centre or Llanrumney Medical Centre, so the applicant must be able to travel to either site. The Patient Care Navigator will be...

A healthcare provider in Cardiff is seeking a Care Navigator to join their supportive team. The role involves managing patient interactions, providing essential information, and supporting clinical teams with administrative tasks. Ideal candidates should possess excellent communication and customer service skills, and a compassionate approach to patient...

Part-Time Receptionist (Care Navigator)22 hours per week (Part-time)We are a busy GP surgery with an 8,000-patient list, and we are looking for a friendly and efficient Part-Time Receptionist (Care Navigator) to join our team at Whitchurch Road Surgery.Key Responsibilities:- Acting as the first point of contact for patients, both in person and over the...

A healthcare organization is seeking a friendly and proactive Care Navigator to join their supportive team in Cardiff. In this part-time role, you will be a key contact for patients, managing calls and appointment bookings, as well as providing support to the clinical team. The ideal candidate will excel in communication and customer service skills, and have...

Job Summary We are seeking a friendly, proactive, and highly organised Care Navigator to join our supportive team across Birchgrove Surgery and Rhiwbina Branch Surgery. As a key first point of contact for our patients, you will play a vital role in helping them access the right care at the right time and ensuring the smooth running of our busy GP practices....

Velindre Cancer Centre have been working in partnership with Macmillan to develop this exciting Macmillan cancer support navigator service. The service will provide a central point of contact for all cancer patients and the post holders will work alongside the clinical nurse specialist team to enhance patient care and communication. The post holder will act...

We are seeking a friendly, proactive, and highly organised CareNavigator to join our supportive team across Birchgrove Surgery and Rhiwbina Branch Surgery. As a key first point of contact for our patients, you will play a vital role in helping them access the right care at the right time and ensuring the smooth running of our busy GP practices. Main duties...

Key Duties & Responsibilities Answer high volume calls from patients, in an efficient and courteous manner, putting patients at ease and providing clear concise information. Take clear and concise notes of patient interactions ensuring these are documented accurately in EMIS WEB clinical software tool. After appropriate training, triage patient calls using a...

**Part-time Receptionist at Whitchurch Road Surgery, Sachville Avenue, Cardiff, CF14 3NY** 27.25 hours per week The role includes all aspects of Reception duties both face-to-face and by telephone. Administration tasks include clerical support to clinical staff; photocopying, filing and scanning. Computer keyboard skills are essential, as this is a...