Sales Development Representative

About Us At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic. Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. About the Role The Sales Development Representative (SDR) role at Sitecore is a key role within our sales organisation that will give you the knowledge, skills, and foundation for a long, successful career in technology. In this role, you will be responsible for supporting Sitecore's growth strategy, helping shape our future as leaders in the Digital Experience Marketing space. You will create market awareness, identify prospective customers, qualify leads, and generate new business for the company. You are an ambitious, results‑driven team player. This opportunity includes attending Sitecore Academy, a program focused on enabling future all‑star sellers within our organisation. What You Will Do Manage inbound lead flow and execute outbound prospecting initiatives. Execute targeted outbound campaigns to identify new contacts, establish need and fit, and arrange a product introduction. Partner with the Sales team to build a quality pipeline. Stay engaged with prospects and nurture deals. Act as an ambassador and advocate for Sitecore, sharing your passion and knowledge with customers and prospects. Arrange discovery calls and well‑qualified product demonstrations for the Field Sales and Pre‑Sales teams. What You Need to Succeed Native English speaker, additional languages highly advantageous. Positive and energetic communication skills, excellent listening skills, strong writing skills. Genuinely curious, self‑motivated, creative, results‑driven, solution‑oriented, direct, and driven to succeed. Comfortable making cold calls. Thrives in a metrics‑driven organisation. Ability to analyse industry trends and craft relevant messaging. Curious personality with a desire to grow a long‑term career in enterprise sales. Additional Skills That Could Set You Apart Outbound and lead generation experience in a B2B environment. Passionate about technology and what it can do for society, selling technology and redefining a market segment. Previous tech industry experience or experience in sales development, tele‑marketing and/or sales. Why You Should Click ‘Apply’ Sales and Customer Success are the key to our success We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel it’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career. Great team and company culture You can learn more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognised for award‑winning culture by Comparably. Equal Opportunities at Sitecore Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other locally protected characteristic. Seniority level Entry level Employment type Full‑time Job function Sales and Customer Service Industries Software Development and Technology, Information and Internet #J-18808-Ljbffr