Customer Service Representative
2 weeks ago
MSite has an exciting opportunity for a Customer Service Representative to join our team in Liverpool. You will work on a full‑time, permanent basis, supporting customers as the first point of contact and providing guidance on using the MSite system. Role Overview As a Customer Service Representative, you will: Provide telephone and ticketing first‑level customer support and triage tickets to the relevant support teams. Assess the impact and urgency of tickets and gather the appropriate information. Resolve customer issues where possible, ensuring customers are updated within agreed SLAs and issues are resolved quickly and efficiently. Support the Team Manager towards continuous improvement of team processes and customer experience. Escalate incidents/requests that cannot be resolved within agreed timescales, maintaining responsibility for ticket management and communication throughout. Communicate proactively and accurately to customers about incident and request ticket progress. Act as a central point of contact between the customer and MSite, interfacing with functions such as Change Management and Incident Management. Maintain clear communication channels with customers and internal teams, providing regular updates on service desk performance. Desired Qualifications Passion for delivering exceptional customer service. Excellent written and verbal communication skills. Positive growth mindset. Highly motivated and energetic team player. Understanding of IT Service Management methodology. Ability to work in a highly pressured environment. Experience Previous experience in a customer service role and customer service tools. Previous experience supporting IT/software systems. Working knowledge of Microsoft Office suite, especially Excel and Outlook. MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, ensuring a merit‑based approach to hiring, promotion and compensation. If you require any support during the interview process, please let us know. If you feel you have the necessary skills and experience to be successful in this Customer Service Representative role, click ‘apply’ today. We’d love to hear from you. #J-18808-Ljbffr
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Customer Service Representative
4 days ago
Slough, United Kingdom MSite by Infobric Full timeCustomer Service Representative MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full‑time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing...
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Customer Service Representative
7 days ago
Slough, United Kingdom Robert Half Full timeCustomer Service Representative - £15 - £16 per hour - Slough - 3-month contract We are seeking a friendly, proactive, and customer-focused individual to join our clients team as a Customer Service Representative. In this role, you'll be the first point of contact for customers, ensuring their questions are answered promptly and their issues are resolved...
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Customer Service Representative
1 week ago
Slough, United Kingdom iXceed Solutions Full timeUK & Europe IT Recruiter @Ixceed SolutionsJob Title: Customer Service Representative Location: Newbury, Slough, Guildford, Swindon, UK Work Mode: Fully Onsite (5 days/week) Employment Type: Permanent Salary: £25,700.00-£25,700.00 About the Role As a Customer Service Representative, you will be the face of the bank, interacting with customers daily and...
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Customer Services Representative
7 days ago
Slough, United Kingdom Linehaul Express Ltd Full time**Job Title **Customer Services Representative **Department **Customer Services **Working Pattern **Monday to Friday (09:00-17:30) **Salary **23K - 25K **Reporting to **Customer Services Manager **ROLE AND RESPONSIBILITIES** The role is multi - functional handling a variety of requirements within the Customer Services department including but not...
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Customer Services Representative
7 days ago
Slough, United Kingdom Linehaul Express Ltd Full time**Job Title **Customer Services Representative **Department **Customer Services **Working Pattern **Monday to Friday (09:00-17:30) **Salary **23K - 25K **Reporting to **Customer Services Manager **ROLE AND RESPONSIBILITIES** The role is multi - functional handling a variety of requirements within the Customer Services department including but not...
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Customer Service Representative
3 days ago
Slough, United Kingdom Regal Court Business Centre Full timeCore Role: This is a hands-on role without staff reporting. The CSR has overall responsibility for delivering first class customer service to their Centre’s customers and visitors and ensuring their business needs are met. The role will be extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and...
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Customer Service Representative
5 days ago
Slough, United Kingdom Kana Bridge Marketing Full timeAre you a driven individual eager to ignite your career within a dynamic and fast-evolving environment? Kana Bridge Marketing is currently in the process of expanding its team of brand ambassadors in the vibrant **Slough location**, and we're actively seeking talented individuals like yourself to become a part of our exceptional team! As a brand ambassador...
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Customer Service/sales Representative
2 weeks ago
Slough, United Kingdom LIME Promotions Ltd Full time**Immediate start** Due to client expansion, we can now grow our team of ambitious brand ambassadors over the next upcoming weeks so we can take on new talent to amazing team in our Slough location! What will you be doing? You will be representing some of the UK's biggest brands. You will be on boarding new supporters to a number of campaigns. Working...
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Customer Service/sales Representative
2 weeks ago
Slough, United Kingdom LPN GROUP LTD Full timeWhether you are new to sales or have experience, our office based in Slough is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is...
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Customer Representative
3 days ago
Slough, Slough, United Kingdom Nationwide Building Society Full time £25,500 - £40,500 per yearLocationSlough / BerkshireSalaryFrom £25,250ContractPermanent (Full Time)Reference1506Closing Date12 December 2025Job descriptionAt Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels. From transactions on the till, allocated time handling inbound calls from...
