Customer Contact Advisor

2 weeks ago


Eastleigh, United Kingdom Goodman Masson Full time

Job Title: Customer Contact Advisor

Location: Eastleigh 

Contract: 12 weeks temp, full-time

Hourly Rate: £14.70

Our client is looking for a friendly and reliable Customer Contact Advisor to join their team on a temporary full-time basis for 12 weeks.

In this role, you'll be the go-to person for customer enquiries, whether by phone, face-to-face, or online. You'll help solve problems quickly, offer practical solutions, and make sure our customers feel supported and valued. It's a great opportunity to use your communication skills, build rapport, and make a real difference day-to-day.

What You'll Be Doing:

Handling a variety of customer enquiries, from repair requests to tenancy questions and rent issues.
Providing clear, helpful advice and taking ownership to resolve most enquiries on the first contact.
Booking appointments and coordinating with contractors and other teams as needed.
Keeping customer records up to date and following up on any outstanding issues.
Working to a schedule, ensuring availability during your shifts, and meeting performance targets.
Who We're Looking For:

Someone with previous experience in customer service, ideally in a call centre or front-line role.
A calm, empathetic communicator who can adapt their style to suit different customers.
A team player who takes pride in delivering excellent service and meeting targets.
Reliable and organized, able to work within a set rota and manage time effectively.
Benefits:

28 days holiday (pro rata) with the option to buy or sell additional days
Access to health & wellbeing packages
Free eye tests
Cycle to Work scheme
And many more
If this is something of interest to you, apply today



  • Eastleigh, United Kingdom G-NIUS | Powered by Goodman Masson Full time

    Customer Contact Advisor Join to apply for the Customer Contact Advisor role at G-NIUS | Powered by Goodman Masson G-NIUS | Powered by Goodman Masson provided pay range This range is provided by G-NIUS | Powered by Goodman Masson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Title:...


  • Eastleigh, United Kingdom G-NIUS Full time

    Job Title: Customer Contact Advisor Location: Eastleigh Contract: 12 weeks temp, full-time Hourly Rate: £14.70 Our client is looking for a friendly and reliable Customer Contact Advisor to join their team on a temporary full-time basis for 12 weeks. In this role, you’ll be the go-to person for customer enquiries, whether by phone, face-to-face, or online....


  • Eastleigh, United Kingdom Abri Group Full time

    Join to apply for the Customer Contact Advisor role at Abri Group. No customer contact experience? No problem! We’ll provide you with all the training and ongoing support you’ll need to make sure you’re equipped to deal with the customer queries you’ll handle. Whether you're speaking to customers over the phone, through webchat or by email in our...


  • Eastleigh, United Kingdom Build Recruitment Full time

    Customer Contact Advisor Location: Eastleigh Contract: 12 weeks tempRate: £14.70ph PAYE rateHours: 37 hours per week, Mon-Fri We are looking for x8 Customer Contact Advisors. The purpose of the role is to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt and effective response to all...


  • Eastleigh, United Kingdom Abri Group Full time

    **About us** We’re Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we’d have a town roughly the size of Guildford. We’re a passionate bunch. We think we can make a real difference. Homelessness, poverty,...


  • Eastleigh, United Kingdom Pembrook Resourcing Full time

    Customer Services ManagerPembrook Resourcing currently have an exciting role for a Customer Services Managerwith one of our clients A well renowned dealership group within the area! Summary The Customer Services Manager will lead inspire develop and grow the Call Centre ensuring they and the department reach their full potential.Our Call Centre manages all...

  • Customer Advisor

    5 days ago


    Eastleigh, United Kingdom Tate Full time

    **Client Advisor - Eastleigh - £22,000 - Hybrid role working from home 2 days a week - 9-5pm Monday to Friday** We have an exciting opportunity for a someone with exceptional customer service and administration skills to join a lovely small and friendly team within a not for profit organisation. You will need to have experience working within a customer...


  • Eastleigh, Hampshire, United Kingdom Pembrook Resourcing Full time £35,000 - £55,000 per year

    Customer Services ManagerPembrook Resourcing currently have an exciting role for a Customer Services Managerwith one of our clients, A well renowned dealership group within the area Summary The Customer Services Manager will lead, inspire, develop and grow the Call Centre ensuring they, and the department, reach their full potential.Our Call Centre manages...


  • Eastleigh, United Kingdom Kingfisher Full time

    OverviewCustomer Advisor - CheckoutsPart time - 15 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday 7.00am - 10.00pmUK Notional hourly rate 12.71 per hourB&Q EastleighWe believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas advice tools and confidence they need to create a...

  • Customer Advisor

    1 week ago


    Eastleigh, Hampshire, United Kingdom B&Q Full time

    OverviewCustomer Advisor - Night Stock FlowPart Time - 16 hours per week (2 shifts per week)3 Month Fixed Term ContractShifts available Monday - Sunday, 9pm - 6am*UK Notional hourly rate £12.71 per hour (Plus an additional £2 per hour between 10pm - 5am)*Colleagues under 18 are not permitted to work between 10pm-6am We believe anyone can improve their...