Senior Complaints Manager — Social Care

A local authority organization is seeking a Customer Insight & Complaints Officer for Adult Social Care within the Customer Insight Team. The successful candidate will manage complex complaint investigations, requiring excellent communication and organizational skills. Applicants need a minimum of 2 GCSEs, including English. The role includes liaising with...

***Complaints Manager required***Are you an experienced complaints manager seeking your next challenge?Do you enjoy people management?Do you have a proven track record in successfully managing a high volume of complaints on behalf of an organisation?If 'yes' then this role could be for you! A very good client of ours is in need of someone with considerable...

A local governmental authority in the West Midlands is seeking a detail-oriented Customer Insight and Complaints Officer to join the Adult Social Care team. Responsibilities include leading complex investigations on complaints, liaising with customers, and preparing documentation. Candidates should have a minimum of 2 GCSEs, including English at A*‑C,...

Complaints Manager required Are you an experienced complaints manager seeking your next challenge? Do you enjoy people management? Do you have a proven track record in successfully managing a high volume of complaints on behalf of an organisation? If 'yes' then this role could be for you! A very good client of ours is in need of someone with considerable...

Customer Insight and Complaints Officer Sandwell Council invites applications for the Customer Insight and Complaints Officer – Adult Social Care, based within the Customer Insight Team in the Assistant Chief Executive’s Directorate. Professional, communicative, and detail-oriented individuals will undertake customer liaison and lead on complex adult...

About Unique Senior Care is a leading provider of high-quality home care services, dedicated to supporting predominantly the elderly with personalised companionship and care. We offer completely bespoke care packages tailored to help our clients maintain their independence and continue living in their own homes. Our commitment to exceptional care extends to...

We are looking for a highly motivated and experienced Social Care Team Manager for a busy Hospital/Intermediate Care team to provide exceptional leadership and operational oversight. We are committed to ensuring positive outcomes for residents of Sandwell by supporting and promoting individuals' well‑being, rights, and independence and we are looking for a...

Overview Excellent opportunity has become available for a Customer Insight & Complaints Officer – Adult Social Care based within the Customer Insight Team in the Assistant Chief Executives Directorate. Competent individuals with excellent communication skills both written and verbal along with a keen eye for attention to detail are sought to undertake...

Job Description***Complaints Manager required***Are you an experienced complaints manager seeking your next challenge?Do you enjoy people management?Do you have a proven track record in successfully managing a high volume of complaints on behalf of an organisation?If 'yes' then this role could be for you!A very good client of ours is in need of someone with...

Adult Social Worker - Assessment TeamWest Mids MOU rateStaffordshire37 hours p/wHybridAbout the role:This Social Work role is hybrid assessment role, with minimum 2 days per week in the office in Stafford. Assessments take place primarily over the phone or virtual calls but sometimes in-person visits may be required by exception. Worker needs to be able to...