Customer Insight and Complaints Officer

Overview Excellent opportunity has become available for a Customer Insight & Complaints Officer – Adult Social Care based within the Customer Insight Team in the Assistant Chief Executives Directorate. Competent individuals with excellent communication skills both written and verbal along with a keen eye for attention to detail are sought to undertake...

** Customer Insight and Complaints Officer **Rate of Pay**: £20ph Umbrella (Inside IR35) **Duration**: 3 month rolling contract **Hours**: 37 hours **Location**: Hybrid working (Mixture of onsite in Sandwell and Working from home) **Start Date**: ASAP We are currently working with an organisation looking for a **Customer Insight and Complaints Officer** to...

A local authority organization is seeking a Customer Insight & Complaints Officer for Adult Social Care within the Customer Insight Team. The successful candidate will manage complex complaint investigations, requiring excellent communication and organizational skills. Applicants need a minimum of 2 GCSEs, including English. The role includes liaising with...

A local governmental authority in the West Midlands is seeking a detail-oriented Customer Insight and Complaints Officer to join the Adult Social Care team. Responsibilities include leading complex investigations on complaints, liaising with customers, and preparing documentation. Candidates should have a minimum of 2 GCSEs, including English at A*‑C,...

Your new company You'll be joining a leading housing provider committed to delivering exceptional service to tenants. This organisation prides itself on creating positive experiences and resolving issues quickly and professionally. Your new role As a Housing Complaints Officer, you will take ownership of complaints from start to finish, ensuring swift and...

Your new company You'll be joining a leading housing provider committed to delivering exceptional service to tenants. This organisation prides itself on creating positive experiences and resolving issues quickly and professionally. Your new role As a Housing Complaints Officer, you will take ownership of complaints from start to finish, ensuring swift and...

**Salary**: £39,611pa **Location**: Flexible working arrangements with office attendance when required. Head Office at Euston, London NW **Contractual Hours**: 37 hours per week **About the Vacancy** Are you an exceptional Complaints; Customer Relations Officer? **Origin - shaping communities; building lives** Origin exists to make change happen for the...

Your new companyYou'll be joining a leading housing provider committed to delivering exceptional service to tenants. This organisation prides itself on creating positive experiences and resolving issues quickly and professionally.Your new roleAs a Housing Complaints Officer, you will take ownership of complaints from start to finish, ensuring swift and...

***Complaints Manager required***Are you an experienced complaints manager seeking your next challenge?Do you enjoy people management?Do you have a proven track record in successfully managing a high volume of complaints on behalf of an organisation?If 'yes' then this role could be for you! A very good client of ours is in need of someone with considerable...

**Trinity is a 10-year joint venture between global knowledge enterprise Enzen and Sapphire Utility Solutions. The partnership's mission is to enable Cadent, the UK's largest gas distribution network, to deliver a safer, more resilient and more sustainable gas system to communities in the West Midlands for generations to come.** **Through a best-in-class...