Housing Complaints Officer
3 days ago
Your new company You'll be joining a leading housing provider committed to delivering exceptional service to tenants. This organisation prides itself on creating positive experiences and resolving issues quickly and professionally. Your new role As a Housing Complaints Officer, you will take ownership of complaints from start to finish, ensuring swift and effective resolution. You'll work closely with tenants, internal teams, and external contractors to provide outstanding customer service and improve the overall tenant experience. This role is pivotal in identifying root causes of complaints and driving continuous service improvements. What you'll need to succeed Proven experience managing complex, high-volume complaints.Strong communication skills with the ability to produce clear, concise reports.Ability to challenge and influence colleagues to achieve positive outcomes.Excellent organisational skills and attention to detail.Experience of housing sector complaint handlingWhat you'll get in return Pay rate: Up to £25 per hour.Contract: 3-6 month temporary assignment.Location: 4 days per week in the office.Opportunity to make a real difference by delivering exceptional customer service and improving tenant satisfaction.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Housing Complaints Officer
3 days ago
West Midlands, United Kingdom Hays Full timeYour new company You'll be joining a leading housing provider committed to delivering exceptional service to tenants. This organisation prides itself on creating positive experiences and resolving issues quickly and professionally. Your new role As a Housing Complaints Officer, you will take ownership of complaints from start to finish, ensuring swift and...
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Housing Complaints Officer
2 days ago
Midlands, United Kingdom Hays Full timeYour new companyYou'll be joining a leading housing provider committed to delivering exceptional service to tenants. This organisation prides itself on creating positive experiences and resolving issues quickly and professionally.Your new roleAs a Housing Complaints Officer, you will take ownership of complaints from start to finish, ensuring swift and...
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Complaints; Customer Relations Officer
2 weeks ago
North West London, United Kingdom Origin Housing Full time**Salary**: £39,611pa **Location**: Flexible working arrangements with office attendance when required. Head Office at Euston, London NW **Contractual Hours**: 37 hours per week **About the Vacancy** Are you an exceptional Complaints; Customer Relations Officer? **Origin - shaping communities; building lives** Origin exists to make change happen for the...
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Customer Insight and Complaints Officer
4 days ago
West Midlands, United Kingdom Sandwell Council Full timeCustomer Insight and Complaints Officer Sandwell Council invites applications for the Customer Insight and Complaints Officer – Adult Social Care, based within the Customer Insight Team in the Assistant Chief Executive’s Directorate. Professional, communicative, and detail-oriented individuals will undertake customer liaison and lead on complex adult...
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Eh Housing Officer
2 weeks ago
West Midlands, United Kingdom Osborne Richardson Full timeOur client, based in Nottinghamshire are looking for a Private Sector Housing Officer to help out with the Inspection of HMO's in respect of HHSRS Enforcement and HMO Licensing Schemes, investigation and Enforcement Action in relation to all types of Private Sector Housing Complaints. You will also be able to undertake inspections in relation to the Homes...
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Housing Officer
1 week ago
West London, United Kingdom INQUILAB HOUSING ASSOCIATION Full time**About us** We are professional, agile, and our goal is to To meet housing need and support sustainable communities. Our work environment includes: - Modern office setting - **Job title**: Housing Officer **Reports into**: Housing ServicesManager **Direct reports**: None **Department** Customers **Role purpose**: To provide a first class, effective...
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Customer Insight and Complaints Officer
6 days ago
West Midlands, United Kingdom We Manage Jobs(WMJobs) Full timeOverview Excellent opportunity has become available for a Customer Insight & Complaints Officer – Adult Social Care based within the Customer Insight Team in the Assistant Chief Executives Directorate. Competent individuals with excellent communication skills both written and verbal along with a keen eye for attention to detail are sought to undertake...
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Customer Insight and Complaints Officer
2 weeks ago
West Midlands (Region), United Kingdom Venn Group Full time** Customer Insight and Complaints Officer **Rate of Pay**: £20ph Umbrella (Inside IR35) **Duration**: 3 month rolling contract **Hours**: 37 hours **Location**: Hybrid working (Mixture of onsite in Sandwell and Working from home) **Start Date**: ASAP We are currently working with an organisation looking for a **Customer Insight and Complaints Officer** to...
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Complaints Manager
1 week ago
West Midlands, United Kingdom Sellick Partnership Full time***Complaints Manager required***Are you an experienced complaints manager seeking your next challenge?Do you enjoy people management?Do you have a proven track record in successfully managing a high volume of complaints on behalf of an organisation?If 'yes' then this role could be for you! A very good client of ours is in need of someone with considerable...
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Housing Officer
4 days ago
West Midlands, United Kingdom hays-gcj-v4-pd-online Full timeYour newpany Join a forward-thinking housing organisationmitted to delivering exceptional services to residents andmunities. We pride ourselves on creating safe, sustainable neighbourhoods and fostering strong customer relationships. Our values centre on teamwork, integrity, and continuous improvement. Your new role As a Housing Officer, you will oversee...
