Head of Change

10 hours ago


Royal Tunbridge Wells, United Kingdom Telstra Associates Full time

Head of Change / Change Director Transformation Kent Hybrid 2-3 days a week Excellent salary

We are looking for a strong Head of Change / Change Director / Head of Transformation to work for our client in Kent, the Head of Change / Change Director should have Banking or Financial Services experience.

The Head of Change / Change Director will lead the development and execution of a modern, enterprise-wide change capability that enables the bank to deliver value at pace.

This role is responsible for defining and embedding a hybrid delivery model, managing a strategically aligned change portfolio, and building internal capability to ensure change is business-led, customer-centric, and outcome-driven.

You’ll ensure the right change gets delivered in the right way – balancing agility with control, enabling speed to value, and supporting transformation aligned with the bank’s mission.

The Head of Change / Change Director will champion change management education, ensuring all stakeholders understand the change process, their roles, and the value of structured change Key Accountabilities:

Design and embed a hybrid change delivery model: A scalable, flexible change framework is in place - supporting both product-led initiatives and centrally managed, cross-cutting change. The model is understood, adopted, and adds value.

Ensure all change initiatives are aligned with the bank’s Enterprise Architecture, collaborating closely with the Head of IT to maintain architectural integrity and avoid technical debt



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