Service Support Administrator

2 days ago

Farnborough, United Kingdom Office Angels Full time

Job Title: Service Support Administrator Location: Farnborough Employment Type: Full-Time - ASAP Start Salary: £14 p/h Duration: Ongoing, potentially temp to perm About the Role We are seeking a highly organised and proactive Service Support Administrator to join our client's team. This role is essential in ensuring smooth operations and excellent customer service across all service activities. Key Responsibilities Provide ad-hoc administrative support, including logging calls, answering emails, and liaising with Service Managers. Distribute engineers' monthly service records. Update and complete reactive jobs, including escalations for key accounts. Review and sign off service visits against manager audits. Issue engineer call-out rotas. Manage customer satisfaction forms and track KPIs. Monitor and edit engineer time bookings daily. Update planned customer jobs and send service sheets to clients. Provide daily email updates to all clients. Skills & Experience Strong administrative and organisational skills. Excellent communication and attention to detail. Ability to manage multiple tasks and deadlines. Proficiency in Microsoft Office and CRM systems (desirable). Next Steps Apply today, the client is looking for someone to interview immediately and start asap Please apply today with your up to date CV and contact details. If you have trouble uploading your CV, please email it to Basingstoke@Office-angels.com and put the job title as the subject. Benefits Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after. Eye care vouchers and money towards glasses should you require them for VDU purposes. We can search for permanent work whilst you're in assignments and offer expert interview support and advice. Weekly pay. Pension scheme option (with employer contributions). 28 days paid annual leave (based on a weekly accrual). Office Angels is an equal opportunity employer. #J-18808-Ljbffr

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