Service Support Administrator

Job Title: Service Support Administrator

Location: Farnborough
Employment Type: Full-Time - ASAP Start
Salary: £14 p/h

Duration: Ongoing, potentially temp to perm

About the Role:
We are seeking a highly organised and proactive Service Support Administrator to join our client's team. This role is essential in ensuring smooth operations and excellent customer service across all service activities.

Key Responsibilities:

Provide ad-hoc administrative support, including logging calls, answering emails, and liaising with Service Managers.
Distribute engineers' monthly service records.
Update and complete reactive jobs, including escalations for key accounts.
Review and sign off service visits against manager audits.
Issue engineer call-out rotas.
Manage customer satisfaction forms and track KPIs.
Monitor and edit engineer time bookings daily.
Update planned customer jobs and send service sheets to clients.
Provide daily email updates to all clients.Skills & Experience:

Strong administrative and organizational skills.
Excellent communication and attention to detail.
Ability to manage multiple tasks and deadlines.
Proficiency in Microsoft Office and CRM systems (desirable).Next Steps:

Apply today, the client is looking for someone to interview immediately and start asap
Please apply today with your up to date CV and contact details
If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subjectWorking as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - .

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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