Service Administrator

2 weeks ago


Farnborough, United Kingdom Engiinia Ltd Full time

We are currently recruiting on behalf of a well-established specialist in providing maintenance, installation and repair services to the Lift Industry. They are seeking an experienced Service Administrator to work from their Head Office in Farnborough ona full-time permanent basis.

The role for the Service Administrator will involve;
- Direct liaison and collaboration with the Service Manager.
- Monitoring and editing Engineer time bookings on a daily basis.
- Updating the supplementary test process.
- Working collaboratively with the Field Engineers, assigning jobs, both reactive and planned maintenance.
- Taking calls to deal with emergency calls and forwarding the job to the relevant Engineer.
- Sending clients company service visit report sheets.
- Establishing and updating the call out rota timetable.
- Management of the client CAFM platform, Elogbooks and Proactis.
- Updating clients on both reactive and planned maintenance works.

To be considered for this opportunity, you will have;
- Previous administrative experience.
- Able to use Microsoft Office (Word/Excel/Outlook)
- Previous experience working in the building services industry (preferred but not essential).
- A full UK Driving License or the ability to get yourself daily to the office address.

The Service Administrator role will involve the following remuneration package;
- A basic salary of up to £27,000 per annum.
- Company pension and perks scheme.
- 33 days' annual leave, inclusive of Bank Holidays.
- Free on-site parking.



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