Group Aftersales Manager

5 days ago


East Midlands, United Kingdom a-gradepeople.com Full time

Wilson & Co is entering an exciting new phase of growth — and we’re now looking for an Group Aftersales Manager to lead our next chapter. With 10 dealerships across the group, we are investing in the future of our people, our systems, and our customer experience. This is a pivotal senior leadership role where you’ll shape the direction of our entire aftersales operation—driving profitability, performance, and long-term success across service, parts, and customer retention. You’ll have the autonomy and support to modernise processes, elevate standards, and bring best-in-class practices to a business with strong foundations and serious potential. We’re looking for a leader who can think strategically and act decisively—someone who thrives on building teams, improving performance, and delivering measurable results. Responsibilities Shape the direction of the aftersales operation, driving profitability, performance, and long-term success across service, parts, and customer retention. Modernise processes, elevate standards, and bring best‑in‑class practices to the business. Build and lead high‑performing teams, improve performance, and deliver measurable results. Qualifications & Attributes Strategic thinker with decisive action. Passion for building and developing teams. Track record of improving performance and delivering measurable results. Key Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Management Industry: Retail Motor Vehicles #J-18808-Ljbffr



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