Customer Service

7 days ago


Willenhall West Midlands, United Kingdom SK Leonard Full time

📍 Willenhall (WV13) | Office-based 💰 Salary: £27,000 🕒 Full-time | Monday–Thursday 8.30–5pm, Friday 8.30–4pm We are looking for a confident and organised Customer Service & Aftersales Administrator to join an established business in the heating and manufacturing sector. This is a great role for someone who enjoys problem-solving, speaking with customers, and supporting internal teams. What you’ll be doing You will be working in the sales office providing support to the customer service & aftersales operations, including: Managing returns and aftersales activity (returns portal & dashboard) Handling NCRs Communicating with customers via email and phone Supporting internal departments to resolve queries Providing excellent customer care and aftersales support Aftersales Role JD What we’re looking for Strong communication skills (written & verbal) Good time management and organisational skills Excellent customer service mindset Confident phone manner and professional email etiquette Ability to work independently and also collaborate within a team Aftersales Role JD Why this role is great Established and reputable company in the sector Supportive working environment Office-based team culture Opportunity to develop in customer service and administration How to apply If you’re looking for a customer-focused role where you can build relationships and support a busy sales office team, we’d love to hear from you.


  • Customer Care Agent

    7 days ago


    Willenhall, West Midlands, United Kingdom SK Leonard Full time

    Willenhall (WV13) | Office-based &##128176; Full-time | Monday–Thursday 8.30–5pm, Friday 8.30–4pm We are looking for a confident and organised Customer Service & Aftersales Administrator to join an established business in the heating and manufacturing sector. This is a great role for someone who enjoys problem-solving, speaking with customers, and...


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