Customer Service Assistant

5 days ago


West Midlands, United Kingdom Wickes Full time

Customer Service Assistant Location: West Midlands, England, United Kingdom Join Wickes as a Customer Service Assistant. Your role will centre on delivering a positive customer experience across the store, ensuring parking is convenient, trolleys are within easy reach, helping customers at all times, keeping stock in the right place, and ensuring deliveries are on time. You will always meet payment with a smile and help create a friendly, helpful environment while we reward, develop and invest in you. Responsibilities Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. You will provide consistent, high‑level customer service in a retail environment, support colleagues and contribute to a smooth, customer‑focused operation. About You Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar retail or customer‑service role. What We Offer Salary dependent on age. If you are 21 yrs and over £12.21 phr, 18‑20 yrs £11.51 phr and under 18 yrs £8.47 phr. Up to £300 per month gain share bonus. Up to 10% employer pension contribution. Up to 35 days of annual leave, including 8 bank holidays. 20% colleague discount. Save‑as‑you‑earn scheme. Cashback health scheme. Cycle to work. Life assurance. Peppy. Aviva Digital GP. Financial education & loans. Discount platform including savings and cashback at numerous retailers, savings on gym membership. Apply Now Vacancy Reference #99954 Please contact us if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Seniority Level Entry level Employment Type Part‑time Job Function Other Industries Retail #J-18808-Ljbffr



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