Salesforce Analyst and Administrator
1 week ago
Giving confidence to project leaders across MS Dynamics Business Change Programmes - D365 FinOps and CE Prestigious retail and homeware supplier are seeking a proactive Sales & Customer Service Business Analyst for maternity cover during a period of technology investment and improvement. You will analyse how commercial teams operate, identify process enhancements, and ensure Salesforce enables efficient, scalable, customer‑focused workflows. Key Responsibilities Analyse processes across Sales, Customer Service, Marketing, and Operations to identify challenges and improvement opportunities. Run workshops to gather requirements and document them through process maps, user stories, acceptance criteria, and functional specs. Assess inefficiencies and data issues, recommending practical, evidence‑based solutions. Ensure Salesforce aligns with business workflows and supports ongoing optimisation. Turn business requirements into system specifications, highlighting opportunities for automation and smarter configuration. Support user adoption through clear communication and informal training. Carry out Salesforce admin tasks: user setup, permissions, configuration updates, data management, and report/dashboard creation. Provide first‑line Salesforce support and assist testing with internal and external partners (via Azure DevOps). Maintain user guides, process flows, training materials, and system documentation throughout the FTC period. Skills & Qualifications 3+ years’ Salesforce experience (Sales Cloud & Service Cloud) Strong understanding of B2B sales and customer service processes Proven business analysis skills: requirements gathering, process mapping, documentation, delivery Ability to translate business needs into actionable system changes Confident communicator who can challenge and clarify requirements Hands‑on Salesforce admin experience (config, data, troubleshooting) Strong analytical skills and attention to detail Experience using CRM Analytics to build Salesforce reports/dashboards Job Details Seniority level: Not Applicable Employment type: Contract Job function: Information Technology Industries: Data Infrastructure and Analytics Direct message the job poster from Cognitive Group | Part of the Focus Cloud Group #J-18808-Ljbffr
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Salesforce Business Analyst
14 hours ago
London Area, United Kingdom Insight International (UK) Ltd Full timeRole: Salesforce Business Analyst (Salesforce Administrator Certification)Location: London, UK (3days/week On-Site)Job Type: Fixed Term Contract (6months initially, can extend)Required Qualifications & ExperienceCertifications:Must Have: Salesforce Administrator Certification.Experience:6+ years of experience as a Business Analyst, with at least 2 years...
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Salesforce Business Analyst
8 hours ago
London, United Kingdom Modis Full timeMy client, a leading global management organisation, is looking for a highly motivated Certified Salesforce Business Analyst to join their team. At the center of the company, Salesforce is the global Client Relationship Management (CRM) tool that supportsrevenue growth and retention through active management of client relationships. **Responsibilities**: As...
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Salesforce Administrator
2 weeks ago
London, United Kingdom The Hyde Group Full time**London Bridge** **£45,000 - £55,800** Hyde is looking to recruit a Salesforce Administrator. Hyde is one of the UK’s largest housing providers, working across London, and the South East. With more than 100,000 customers, IT delivery is crucial in ensuring Hyde provides everyone with a 1st class customer experience. Our IT team requires individuals...
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Salesforce Administrator
1 week ago
London, United Kingdom In Technology Group Limited Full timeRole: Salesforce Administrator Location: Fully Remote **Salary**: (£70,000 - £80,000) **Overview of Role**: - Through working closely with functional leaders, multiple teams, and field experts you will identify and deploy new business processes - A multifaceted role, where you will have responsibilities as a technical project manager, administrator and...
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Salesforce Analyst
1 week ago
Little London, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full timeA leading retail consultancy in the UK is looking for a proactive Business Analyst for maternity cover, focusing on Salesforce optimization. The role includes analyzing commercial processes, gathering requirements through workshops, and translating business needs into actionable system changes. Ideal candidates will have 3+ years in Salesforce and strong...
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Salesforce Administrator
3 weeks ago
london (city of london), United Kingdom The Hyde Group Full timeSalesforce Administrator Permanent London Bridge £60,000 About the Role Hyde is looking for a Salesforce Administrator to join our collaborative and values-driven Technology team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Salesforce...
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Salesforce Administrator
2 days ago
Greater London, United Kingdom The Hyde Group Full timeSalesforce Administrator London Bridge Up to £60,000 Hyde is looking for a Salesforce Administrator to join our collaborative and values‑driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long‑term development. As a Salesforce Administrator at Hyde, you...
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Salesforce Business Analyst
3 weeks ago
london (city of london), United Kingdom RP International Full timeSalesforce Business Analyst Location: London - 2 days per week £350 per day inside IR35 The Salesforce Business Analyst plays a key role in guiding a scrum team through the delivery of multiple concurrent projects, from solution design to implementation and post-go-live support. This role requires strong business acumen to translate complex requirements...
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Salesforce Administrator
4 days ago
London, United Kingdom Computer Futures Full timeWhy be satisfied with a slice of Salesforce when you can take the whole pie? Here's the chance to complete your skill set as a Salesforce Administrator by dealing with all aspects of the Sales Cloud org while learning alongside a highly experienced Architect The Architect and yourself will be working with a third party to begin with, but the client is...
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Salesforce Business Analyst
4 weeks ago
City of London, Greater London, United Kingdom RP International Full timeSalesforce Business Analyst Location: London - 2 days per week £350 per day inside IR35 The Salesforce Business Analyst plays a key role in guiding a scrum team through the delivery of multiple concurrent projects, from solution design to implementation and post-go-live support. This role requires strong business acumen to translate complex requirements...