Salesforce Business Analyst

1 day ago

London Area, United Kingdom Insight International (UK) Ltd Full time

Role: Salesforce Business Analyst (Salesforce Administrator Certification)

Location: London, UK (3days/week On-Site)

Job Type: Fixed Term Contract (6months initially, can extend)

Required Qualifications & Experience

Certifications:

  • Must Have:
    Salesforce Administrator Certification.

Experience:

  • 6+ years of experience as a Business Analyst, with at least 2 years focused on the Salesforce platform.
  • Proven experience gathering requirements and designing solutions for at least two major Salesforce clouds (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud).
  • Hands-on experience with Salesforce configuration (e.g., Flows, Process Builder, Object & Field setup, Permission Sets, Reports & Dashboards).
  • Strong skills in creating user stories, process flow diagrams, and functional design documents.

Skills:

  • Exceptional written and verbal communication skills.
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Ability to facilitate meetings and lead requirement-gathering sessions.

Preferred Qualifications

Certifications:

  • Salesforce Advanced Administrator Certification.
  • Salesforce Business Analyst Certification.
  • Any Salesforce Consultant (e.g., Sales, Service) or Platform App Builder certification.

Experience:

  • Experience working in an Agile/Scrum environment.
  • Familiarity with project management and Agile tools like Jira.
  • Basic understanding of Salesforce data model and security concepts.
  • Experience with data migration and data quality principles.

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