Salesforce Business Analyst
4 weeks ago
Salesforce Business Analyst Location: London - 2 days per week £350 per day inside IR35 The Salesforce Business Analyst plays a key role in guiding a scrum team through the delivery of multiple concurrent projects, from solution design to implementation and post-go-live support. This role requires strong business acumen to translate complex requirements into clear user stories with complete acceptance criteria. The ideal candidate will have the confidence to challenge assumptions and protect the integrity of the product and team when necessary. Key Responsibilities (100% of time) Collaborate with business stakeholders to build and maintain the product backlog (convert demand into Epics/Features). Facilitate high-level estimation sessions (RoM) and provide T-shirt sizing or story points for requirements. Prepare Product Response templates highlighting impacts and dependencies across upstream and downstream systems. Support the Lead Product Owner in decomposing Epics into Features and prioritising based on business value, risk reduction, opportunity enablement, and effort. Write high-quality user stories in Jira/Azure DevOps that meet INVEST criteria. Conduct backlog refinement sessions with the team. Maintain high standards in documentation and presentation. Engage and manage stakeholders effectively. Work closely with the team during sprints to resolve functional queries. Model user journeys and create story maps for clarity across business and technical teams. Perform detailed analysis of system, data, and process dependencies. Collaborate with UI/UX designers to ensure WCAG 2.1 AA compliance. Assist with UAT for complex functionality. Maintain Salesforce expertise (Certified Administrator) and understanding of OmniStudio and the Salesforce ecosystem. Apply Scrum Product Owner principles and practices. Essential Skills Strong knowledge of Salesforce architecture and core clouds (Service Cloud, Experience Cloud). Proficiency in Salesforce Classic and Lightning Experience. Familiarity with Lightning Web Components/Aura, APIs, and integration patterns. Experience in Case Management, Knowledge Management, and Contact Centre solutions. Understanding of DevOps processes and secure design principles. Nice to Have: Exposure to Einstein products, Agentforce, Data Cloud. Additional Salesforce certifications beyond those listed below. Qualifications Salesforce Certified Administrator (Essential but flexible) Salesforce Certified Service Cloud Consultant (Essential but flexible) Certified Scrum Product Owner (Essential but flexible) Salesforce AI Associate (Desirable) Salesforce AI Specialist (Desirable)
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Salesforce Business Analyst
3 weeks ago
london (city of london), United Kingdom RP International Full timeSalesforce Business Analyst Location: London - 2 days per week £350 per day inside IR35 The Salesforce Business Analyst plays a key role in guiding a scrum team through the delivery of multiple concurrent projects, from solution design to implementation and post-go-live support. This role requires strong business acumen to translate complex requirements...
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Salesforce Business Analyst
2 weeks ago
City Of London, United Kingdom Elsevier Full timeSalesforce Business Analyst Are you passionate about optimising sales technology to deliver world‑class customer experiences? Do you thrive on bridging business needs with smart Salesforce solutions that drive real impact? About the team Our Salesforce practice team is dedicated to maximising the value our sales teams get from the SF.com platform and other...
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Salesforce Business Analyst
2 weeks ago
Greater London, United Kingdom RELX INC Full timeSalesforce Business Analyst Are you passionate about optimising sales technology to deliver world‑class customer experiences? Do you thrive on bridging business needs with smart Salesforce solutions that drive real impact? About the team: Our Salesforce practice team is dedicated to maximising the value our sales teams get from the SF.com platform and...
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Salesforce Business Analyst
4 weeks ago
City of London, United Kingdom RP International Full timeSalesforce Business AnalystLocation: London - 2 days per week £350 per day inside IR35 The Salesforce Business Analyst plays a key role in guiding a scrum team through the delivery of multiple concurrent projects, from solution design to implementation and post-go-live support. This role requires strong business acumen to translate complex requirements into...
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Salesforce Business Analyst
2 weeks ago
Greater London, United Kingdom Elsevier Full timeJob Description Are you passionate about optimising sales technology to deliver world-class customer experiences? Do you thrive on bridging business needs with smart Salesforce solutions that drive real impact? About the team: Our Salesforce practice team is dedicated to maximising the value our sales teams get from the SF.com platform and other sales...
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Salesforce Business Analyst
2 weeks ago
London, United Kingdom Resource on Demand Full timeAre you a Senior Salesforce Business Analyst? Would you like the chance to work with a highly successful, leading Salesforce partner? Our client requires a highly experienced Senior Salesforce Business Analyst to work on large global Salesforce programmes. **RESPONSIBILITIES** As the Salesforce Business Analyst you will be responsible for: - Documenting...
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Salesforce Business Analyst
23 hours ago
London, United Kingdom Modis Full timeMy client, a leading global management organisation, is looking for a highly motivated Certified Salesforce Business Analyst to join their team. At the center of the company, Salesforce is the global Client Relationship Management (CRM) tool that supportsrevenue growth and retention through active management of client relationships. **Responsibilities**: As...
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Global Salesforce Business Analyst
2 weeks ago
Greater London, United Kingdom RELX INC Full timeA technology company in the UK is seeking a Salesforce Business Analyst. This role involves bridging business needs with Salesforce solutions, conducting requirements gathering, and supporting solution design across multiple Salesforce clouds. The ideal candidate will have strong experience in business analysis, knowledge of Salesforce tools, and excellent...
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Senior Business Analyst
5 days ago
City Of London, United Kingdom Red King Resourcing Full timeSenior Business Analyst (Contract) - Salesforce / CRM My Client is urgently recruiting for an experienced Senior Business Analyst to support a major CRM and digital transformation programme. The successful candidate will work closely with stakeholders across the organisation to analyse business needs, map processes, define requirements, and support the...
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Salesforce Business Analyst
5 days ago
City Of London, United Kingdom LA International Full timeSalesforce Business Analyst - Outside IR35 Our client is looking for a Business analyst with experience and knowledge of Salesforce, ideally the Salesforce security model. You will work on guiding the scrum team through the delivery of multiple concurrent projects, from solution design to implementation and post-go-live support. Key Responsibilities...
