Customer Service Administrator, Customer Service Administrator
5 days ago
Customer Service Administrator Are you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total, from 8:30 AM to 5:00 PM. As the first point of contact for our customers, you’ll provide clear guidance, resolve enquiries efficiently, and ensure a seamless journey from initial engagement through to post-installation support. You’ll work closely with technical and operational teams to maintain high standards of service and customer satisfaction. What You’ll Do Act as the primary contact for customers, managing communications and scheduling maintenance appointments. Respond promptly to enquiries via phone, email, and other channels. Provide first-line technical support for solar PV systems and renewable technologies. Collaborate with internal teams to resolve issues and deliver a smooth customer experience. Investigate and resolve complaints quickly and professionally. Coordinate engineer appointments and prepare post-maintenance reports. Maintain accurate records in Salesforce and support process improvements. Handle administrative tasks including project handovers and certification submissions. What We’re Looking For Essential: Good standard of education (GCSE or equivalent). Experience in customer support or first-line technical assistance. Knowledge of customer engagement and complaint resolution. Proficiency in Salesforce or similar CRM systems. Strong IT skills (Microsoft Office). Excellent communication, organisational, and problem‑solving skills. Desirable: Technical certifications or experience in solar PV or renewable energy. Previous experience in the renewable energy or electrical industry. Why Join Us? Be part of a growing renewable energy business making a real difference. Work in a collaborative, supportive environment. Opportunities for training and development. Ready to make an impact? Apply now and help us power a sustainable future #J-18808-Ljbffr
-
Market Harborough, Leicestershire, United Kingdom Calisen Full time £20,000 - £25,000 per yearAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as aCustomer Service Administratorand play a key role in helping customers transition to sustainable energy.About The RoleThis is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total, from...
-
Customer Service Administrator
1 week ago
Market Harborough, United Kingdom Resort Solutions Limited Full time**Customer Service Administrator** **Reports to: Customer Service Manager** **Full time and part time positions available** **Office hours 09:00 - 17:00 Monday to Friday** **Salary: Competitive** **Location: Market Harborough** **Date: ASAP** **Purpose**: **Main Areas of Accountability**: - To take telephone calls and answer all owner / guest...
-
Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy.About the RoleThis is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total, from...
-
Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...
-
Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...
-
Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...
-
Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...
-
Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...
-
Customer Service Administrator
7 days ago
Market, United Kingdom Culina Logistics Full time**Company Description** Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired! An exciting...
-
Customer Service Administrator
2 weeks ago
Market Harborough LE HW, United Kingdom Plug Me In Full time £20,000 - £25,000 per yearAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy.About the RoleThis is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total, from...
