Customer Service Administrator, Market Harborough
1 week ago
Are you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total, from 8:30 AM to 5:00 PM. As the first point of contact for our customers, you’ll provide clear guidance, resolve enquiries efficiently, and ensure a seamless journey from initial engagement through to post-installation support. You’ll work closely with technical and operational teams to maintain high standards of service and customer satisfaction. What You’ll Do Act as the primary contact for customers, managing communications and scheduling maintenance appointments. Respond promptly to enquiries via phone, email, and other channels. Provide first-line technical support for solar PV systems and renewable technologies. Collaborate with internal teams to resolve issues and deliver a smooth customer experience. Investigate and resolve complaints quickly and professionally. Coordinate engineer appointments and prepare post-maintenance reports. Maintain accurate records in Salesforce and support process improvements. Handle administrative tasks including project handovers and certification submissions. What We’re Looking For Essential: Good standard of education (GCSE or equivalent). Experience in customer support or first-line technical assistance. Knowledge of customer engagement and complaint resolution. Proficiency in Salesforce or similar CRM systems. Strong IT skills (Microsoft Office). Excellent communication, organisational, and problem-solving skills. Desirable: Technical certifications or experience in solar PV or renewable energy. Previous experience in the renewable energy or electrical industry. Why Join Us? Be part of a growing renewable energy business making a real difference. Work in a collaborative, supportive environment. Opportunities for training and development. Ready to make an impact? Apply now and help us power a sustainable future Location: Market Harborough, LE16 9HWSalary: £26,208
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Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy.About the RoleThis is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total, from...
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Patient Services Advisor
7 days ago
Market Harborough, United Kingdom Market Harborough & Bosworth Partnership Full timeGo back Market Harborough & Bosworth Partnership Patient Services Advisor The closing date is 31 December 2025 We are seeking full-time and/or part-time Patient Services Advisors to work in our busy reception department at Market Harborough Medical Centre. Successful applicants will join an established and friendly team, supported by a Team Leader, Reception...
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Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...
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Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...
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Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...
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Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...
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Patient Services Advisor — Front Desk
7 days ago
Market Harborough, United Kingdom Market Harborough & Bosworth Partnership Full timeA healthcare organization in Market Harborough is looking for full-time and/or part-time Patient Services Advisors. The role involves answering calls, managing patient registrations, and processing administrative tasks. Ideal candidates will have experience in customer service, excellent communication skills, and the ability to work by themselves and as part...
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Mortgage and Customer Service Administrator
1 week ago
Market Harborough, United Kingdom Harborough Mortgages Full timeA opportunity to join an expanding Mortgage and Insurance company. An experienced management team is in place and you would have the opportunity to work and grow in this new business. As part of the Support Team the Mortgage Administrator role is an extremely important function to support several areas of the business. The role includes but not limited...
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Customer Service Administrator, Market Harborough
15 hours ago
Market Harborough, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...
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Market Harborough, Leicestershire, United Kingdom Plug Me In Full timeAre you passionate about delivering exceptional customer experiences and supporting renewable energy solutions? Join our team as a Customer Service Administrator and play a key role in helping customers transition to sustainable energy. About the Role This is a full-time, office-based position working 5 days per week (Monday to Friday), 40 hours in total,...