Senior 3rd-Line IT Support

**3rd Line Support Engineer - Hybrid - Kent - £60k depending on experience + excellent benefits** **Overview**: An excellent opportunities has arisen with an large IT Managed Service Provider for a 3rd line support engineer to act as a key point of technical escalation and to have authority within the team, providing in-depth technical resolution to complex...

**2nd / 3rd Line Support Engineer** **Overview**: **Role & Responsibilities**: - Providing in-depth technical support services to many different clients, delivering high quality solutions?with great customer satisfaction - Troubleshooting and resolving system and networking?problems - Identifying opportunities to improve customer IT environments - Taking...

Role Overview As part of our HelpDesk service the successful candidate will be the first point of contact for all IT‑related issues. You will be responsible for managing and prioritising assigned requests. Where issues fall outside your experience, you will escalated them appropriately to a 3rd Line IT Engineer, ensuring a smooth and efficient support...

A fantastic opportunity has arisen for a 2nd Line Support Engineer to work in my client's diverse and fast paced IT Services Team, based in Dartford. Working within a friendly team you will be responsible for providing technical support to my client's customers via the telephone and using remote support technology. The role involves diagnosing issues and...

Are you looking to start or grow your career in IT support? We are seeking a motivated and adaptable Senior 2nd Line IT Technician to join our dynamic IT Services team. Reporting to the Director of IT and supervised day-to-day by the IT Manager, the post holder will provide essential systems support across the College’s computing and communications...

My client is a seeking a 1st/2nd Line Support Technician to join this dynamic and fast paced environment. This is an important, customer facing and key position, within the team. The primary role will be delivering support to my clients end clients. This is a role within a small team, but with a large outlook on all aspects in the area of technical support,...

Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT team. Youll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities Provide first-line technical...

Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT team. Youll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line technical...

1st Line Support - Dartford - £30,000 We're currently partnered with an IT services company, who are looking for a number of 1st Line Support Engineers to join the team on a permanent basis. **Responsibilities**: - Diagnose and resolve technical problems pertaining to hardware, software, and networking. - Offer assistance for client's mobile devices,...

A technology recruitment agency is seeking a proactive Service Desk Analyst to join their IT team in Dartford, UK. As the first point of contact for IT-related queries, you will provide technical support and troubleshooting across systems, particularly focusing on Windows OS and Active Directory. Ideal candidates should have prior experience in IT support...