First Line Support

A technology recruitment agency is seeking a proactive Service Desk Analyst to join their IT team in Dartford, UK. As the first point of contact for IT-related queries, you will provide technical support and troubleshooting across systems, particularly focusing on Windows OS and Active Directory. Ideal candidates should have prior experience in IT support...

Our client who are an employer of choice in the Dartford Area are currently recruiting for a **IT Support Technician** to work on a fixed term contract for 18 months. As the IT Support Technician you will be part of a small team who assist the business with general IT support and first line support of the ERP and adjoining systems. You will assist with...

A fantastic opportunity has arisen for a 2nd Line Support Engineer to work in my client's diverse and fast paced IT Services Team, based in Dartford. Working within a friendly team you will be responsible for providing technical support to my client's customers via the telephone and using remote support technology. The role involves diagnosing issues and...

My MSP client has an amazing opportunity for a 1st Line Support Engineer to join their team in Dartfordon a permanent basis. You'll be hands-on, giving technical help to their clients and troubleshooting and resolving technical difficulties and problems. They greatly believe in internal advancement and training, therefore you'll work directly with the...

My client is a seeking a 1st/2nd Line Support Technician to join this dynamic and fast paced environment. This is an important, customer facing and key position, within the team. The primary role will be delivering support to my clients end clients. This is a role within a small team, but with a large outlook on all aspects in the area of technical support,...

**3rd Line Support Engineer - Hybrid - Kent - £60k depending on experience + excellent benefits** **Overview**: An excellent opportunities has arisen with an large IT Managed Service Provider for a 3rd line support engineer to act as a key point of technical escalation and to have authority within the team, providing in-depth technical resolution to complex...

The BusinessDigitech are partnered with a best-in-class Cloud Service Provider (CSP) supporting over 150 clients globally. Their services include cloud solutions (public, private, and hybrid), IaaS, cyber security, and managed services, working across a wide range of industries.The RoleThey are seeking a 1st Line Engineer to join their Service Desk team. The...

The Business Digitech are partnered with a best-in-class Cloud Service Provider (CSP) supporting over 150 clients globally. Their services include cloud solutions (public, private, and hybrid), IaaS, cyber security, and managed services, working across a wide range of industries. The Role They are seeking a 1st Line Engineer to join their Service Desk team....

Role Overview As part of our HelpDesk service the successful candidate will be the first point of contact for all IT‑related issues. You will be responsible for managing and prioritising assigned requests. Where issues fall outside your experience, you will escalated them appropriately to a 3rd Line IT Engineer, ensuring a smooth and efficient support...

Are you looking to start or grow your career in IT support? We are seeking a motivated and adaptable Senior 2nd Line IT Technician to join our dynamic IT Services team. Reporting to the Director of IT and supervised day-to-day by the IT Manager, the post holder will provide essential systems support across the College’s computing and communications...