Night Helpdesk Operator—Multi-Contract Support

3 days ago


Brighton, United Kingdom Mitie Full time

A leading facilities management company is seeking a dedicated Helpdesk Operative to provide essential support during night shifts at Tunbridge Wells Hospital. You will handle incoming calls and emails, log jobs in the helpdesk software, and coordinate service delivery across multiple contracts. Strong communication skills and good IT proficiency are required. Previous helpdesk experience is advantageous. The position operates on a 4-on, 4-off shift pattern, ensuring effective operations during out-of-hours periods.
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