Helpdesk operative
6 days ago
Helpdesk Operative - Tunbridge Wells Hospital (Mitie) Location: Tunbridge Wells Hospital Employer: Mitie Contract Type: Full-time About the role We are looking for a dedicated Helpdesk Operative to join our team at Tunbridge Wells Hospital. This is a night shift position working on a 4-on, 4-off shift pattern, providing essential support across multiple contracts. You will play a key role in ensuring smooth operations during out-of-hours periods. Key Responsibilities Answer incoming calls and emails related to reactive breakdowns and service requests. Log jobs accurately into the helpdesk software and assign them to the appropriate resource. Coordinate across multiple contracts, ensuring timely and efficient service delivery. Book subcontractor visitors onto the site and manage access requirements. Monitor SLAs and KPIs, ensuring compliance and escalating issues where necessary. Provide excellent customer service to internal teams and external stakeholders. What We're Looking For Strong communication skills, both verbal and written. Ability to multitask and work under pressure in a fast-paced environment. Good IT skills and experience with helpdesk or CAFM systems (desirable). A proactive, problem-solving attitude with attention to detail. Previous experience in a helpdesk or administrative role is advantageous. #J-18808-Ljbffr
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Brighton, United Kingdom Mitie Full timeA leading facilities management company is seeking a dedicated Helpdesk Operative to provide essential support during night shifts at Tunbridge Wells Hospital. You will handle incoming calls and emails, log jobs in the helpdesk software, and coordinate service delivery across multiple contracts. Strong communication skills and good IT proficiency are...
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Estates Helpdesk Operative
2 weeks ago
Brighton, United Kingdom Sussex Community NHS Foundation Trust Full timeTo undertake a range of administrative/secretarial and coordination tasks for the Estates managers and maintain effective functionality of the estates helpdesk. Act as initial point of contact for the Trust on Estates services matters. Action enquiries appropriately using own initiative within scope of delegated authority referring to an appropriate Manager...
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1st Line Support Helpdesk
2 weeks ago
Brighton, United Kingdom Premier IT Full time**Role: 1st Line Support Helpdesk** **£20,000 - £22,000** My client is a medium sized college based in Brighton, in this role you will be the face of the IT department supporting users (mixture of staff and students). This role is office based, so you will need to be in a commutable distance. Preferably we are looking for someone who has previous...
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Estates Helpdesk Administrator
1 week ago
Brighton, United Kingdom Sussex Community NHS Foundation Trust Full timeTo co-ordinate the running of the Estates helpdesk, including provision of an Efficient and comprehensive administrative/secretarial service to the Estates managers, maintaining confidentiality at all times. The role holder is expected to work largely unsupervised, using their own initiative and to able to plan and co-ordinate multiple tasks. A key...
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Estates Helpdesk Administrator
1 week ago
Brighton, United Kingdom Sussex Community NHS Foundation Trust Full timeTo co-ordinate the running of the Estates helpdesk, including provision of an Efficient and comprehensive administrative/secretarial service to the Estates managers, maintaining confidentiality at all times. The role holder is expected to work largely unsupervised, using their own initiative and to able to plan and co-ordinate multiple tasks. A key element...
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1st Line Helpdesk Support Engineer
2 days ago
Brighton, United Kingdom Vero Screening Full time**1st Line Helpdesk Support Engineer** **Location**: Brighton, East Sussex (Currently a mix of office and remote working) **Job Type**: Full Time, Permanent **Salary**: £22,000-£28,000 per annum, based on experience **Benefits**: Healthcare, pension, local discounts, and 22 days (rising to 25 days) annual leave plus bank holidays **About you**:Are you...
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Brighton, Brighton and Hove, United Kingdom Ambitious About Autism Full time £24,240 - £27,844 per yearHelpdesk Administrator/IT Junior Support Engineer (1087)At Ambitious about Autism, we're currently looking for a Helpdesk Administrator/IT Junior Support Engineer to join our team.You'll Administer the IT Helpdesk function across all Ambitious About Autism sites, ensuring efficient handling of support requests. You'll monitor and report on the progress of...
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Brighton, Brighton and Hove, United Kingdom Ambitious about Autism Full time £25,000 - £35,000 per yearAt Ambitious about Autism, we're currently looking for a Helpdesk Administrator/IT Junior Support Engineer to join our team.You'll Administer the IT Helpdesk function across all Ambitious About Autism sites, ensuring efficient handling of support requests. You'll monitor and report on the progress of Helpdesk requests, ensuring timely completion and keeping...
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Premises Helpdesk Administrator
6 days ago
Brighton and Hove, United Kingdom Brighton & Hove City Council Full time**Premises Helpdesk Administrator**: Posted on 9 July 2025 Apply - Directorate BHCC: City Operations - Salary £26,409 - £26,835 - Contract Fixed Term **Location**: Hove Town Hall, Norton Road, Hove Smaller map **Job Summary**: - Job reference orbis/TP/303802/45351- Positions available 1- Working hours 37- Closing date 31 July 2025- Job...
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Brighton, United Kingdom BIMM University Full timeA higher education institution in Brighton is seeking a Technology Support Manager to enhance the technical customer service experience. You will lead a high-performing support team, manage helpdesk operations, and collaborate with senior leadership to drive efficiency and improvements. The ideal candidate has proven experience in helpdesk management and...