Hybrid Financial Complaints Specialist

1 week ago


City Of London, United Kingdom Freetrade Full time

A financial services firm in London is seeking a Complaints Specialist to manage customer complaints and ensure compliance with regulatory standards. The role requires a minimum of 3 years of experience in complaints handling within a regulated industry. Candidates should possess exceptional communication skills and be familiar with the Financial Ombudsman Service. This position operates in a hybrid model with in-office and remote work options, and offers a competitive benefits package.
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